Sales Coordinator (UAE National)

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem- our customers, partners, people, riders, and the communities in which we operate. Job Description Company Description talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Coordinate and collaborate with other departments for sales-related matters (Marketing, Operations, and Finance). Act as a first point of contact and respond quickly to partner restaurant queries or complaints, calls, and emails if the Sales Representatives are unavailable, and delegate tasks accordingly. Upload and update restaurant information online and in a timely manner. Set up and configure the system for new partners, conduct trainings, and address system issues from the vendor/partner side. Update and monitor the status of closed restaurants. Collect and document restaurant contracts and amendments, fill out restaurant contracts, and manage other sales-related data. Prepare contract delivery and pickup reports periodically. Manage the quality account of the restaurant, ensuring ongoing partner relationships and resolving operational issues between partner restaurants and users. Prepare reports for partner restaurants on transmission methods, assist in programming and replacing GPRS printers, and train restaurant/call center personnel on transmission systems (GPRS, Pigeon software). Maintain accurate records of all sales and prospecting activities including: Follow-up activities Transmission methods reports Contract delivery and pickup acknowledgment for new restaurants Qualifications Bachelor’s Degree in relevant field MS Office, Excel Certification Must have a UAE Family Book Knowledge of CRM Strong presentation, interpersonal, communication (written and verbal), customer service, problem-solving, and negotiation skills Ability to meet deadlines and adapt to flexible working hours Ability to build and maintain good relationships with clients Seniority level Entry level Employment type Full-time Job function Administrative Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at talabat by 2x. Set job alerts for “Sales Coordinator” roles. #J-18808-Ljbffr