CUSTOMER SERVICE & SALES ROLE

TAA Project Management Services is currently recruiting for a Customer Service Intern to work on a full-time/part-time basis in Dubai for a period of 6 months , leading to a permanent position . The Customer Service Officer is responsible for addressing complaints, issues, and queries of clients via email, telephone, or website; ensuring close, professional, and efficient relations and solutions according to the company standards. In this role, your responsibilities will include the following: Ensuring close, professional, and efficient relations with customers, with a company representative present at all times. Understanding customer needs, improving their satisfaction, and collecting feedback on services provided. Addressing complaints/issues posted by clients on the company website. Assisting other departments with client relations during difficult times. Supporting providers in resolving their problems. Following up on all complaints and queries related to the company. Conducting customer satisfaction surveys and presenting findings to the Customer Service Manager. The ideal candidate will have the following skills and experience: Bachelor’s Degree or equivalent. At least 1 year of experience in a similar role; knowledge of the facility management industry is a plus. Proficient in MS Office (Excel, Word, Outlook, Power Point) and internet research skills. Candidates must have their own visa and reside in Dubai. Excellent English speaking skills. Must have a laptop. Commission will be provided upon successful deal closures. Phone will be provided. Get in touch today to find out more. Please email your updated CV, passport copy, and visa page to . Best of luck! #J-18808-Ljbffr