Application Specialist, Nurse Informatics

Position: Application Specialist Job Summary: The Application Specialist will use their healthcare business and Inter Systems product knowledge to ensure that we contract and implement Inter Systems products in a successful, standardized, and timely manner. They will become an expert nursing resource for customers, advising on the best solutions for implementation, minimizing customer-specific work, and liaising with various areas of the business. The role requires regular visits to customer sites and the potential for travel, with up to 5 days per week spent away from home. Key Responsibilities: Healthcare Product Implementation: Ensure the successful implementation of Inter Systems products by assessing the customer process, advising on the best solution, and managing the implementation process. Customer Support and Training: Become a nursing resource for customers, delivering training workshops, presentations, and strong messaging on product benefits. Consultative Services: Advise customers on driving maximum benefits from solutions while minimizing customer-specific modifications. Product Knowledge Management: Stay up-to-date with new product developments and product release cycles. Customer Site Visits and Project Travel: Be available to visit customer sites and manage projects requiring regular travel, potentially spending up to 5 days per week away from home. Skills and Experience: Essential: Excellent communication skills and experience conducting customer training workshops or presentations. Strong consultative skills with the ability to articulate and communicate ideas effectively. At least 3 years of experience working in healthcare and a good understanding of clinical processes. Experience with EMR systems and understanding of Hospital Information, Patient Administration Systems (PAS), and Clinical Information Systems. Experience working in a nursing role within a hospital environment. Experience contributing to a multidisciplinary team and writing functional documents. Familiarity with business process mapping and information systems. Desirable: Experience communicating with key stakeholders at various levels within healthcare organizations (government/public/private sector). Experience implementing software solutions. Exposure to IT services in a customer-facing role. Previous experience as an Application or Configuration Specialist. Knowledge of change management processes. Strong computer skills and experience conducting software testing. Education and Training: University Degree: A degree in Nursing, with clinical specialties in ICU, oncology, or maternity being advantageous. Clinical Specialty: Experience in clinical settings such as ICU, oncology, or maternity. Proficiency in English: Strong written and verbal communication skills in English. #J-18808-Ljbffr