Customer Service Specialist

Our client is seeking a proactive and personable Client Experience Executive to join their growing team. This role is pivotal in delivering exceptional service and ensuring customer satisfaction at every touchpoint. If you have a passion for people and a commitment to excellence, this opportunity is for you. Key Responsibilities: Serve as the primary point of contact for clients, ensuring a seamless and professional experience throughout their journey. Resolve client issues and inquiries efficiently using CRM tools such as Zoho CRM, Zoho Desk, and ERP portals. Collaborate with internal teams to ensure timely execution of client requests and deliverables. Proactively identify opportunities to improve the client experience. Maintain accurate client records and service logs, contributing to data-driven decision-making. Requirements: Bachelor’s degree or equivalent. Proven successful experience in a client-facing or relationship management role. Proficient in English; Arabic is an advantage. Strong interpersonal and communication skills. Familiarity with customer service tools such as Zoho CRM, Zoho Desk, and ERP systems. Team-oriented, dependable, and driven by a strong work ethic. If you're passionate about delivering exceptional service and thrive in a people-first environment, we’d love to hear from you. Seniority level Associate Employment type Full-time Job function Customer Service, Administrative, and General Business Industries Business Consulting and Services, Government Relations Services, and Legal Services #J-18808-Ljbffr