Customer Service Representative - Virtual Assistant

Annual Leaves As Per Labour Law, Medical Insurance, Visa, Perks & Benefits As Per Labour Law Vacancy Job Description Order Processing : Handle and process customer orders accurately and promptly. Customer Handling: Interact with customers to address their inquiries, complaints, and requests via chat support. Customer Assistance: Provide proactive and efficient support to customers, ensuring high levels of satisfaction. Manage and resolve customer inquiries and issues via chat in a timely manner, ensuring a positive customer experience. Conduct follow-up communications with customers to verify satisfaction and gather feedback for service improvement. Foster a friendly and professional tone in all customer interactions, building rapport and trust with clients. Desired Candidate Profile Key Skills and Qualifications: Patience: Ability to remain calm and composed when dealing with customer issues. Passion to Help: Demonstrated passion for helping customers and providing excellent service. Chat Etiquette: Excellent chat communication skills, with an understanding of polite and efficient responses. Fast Typing: Ability to type quickly and accurately to manage multiple customer interactions simultaneously. Problem-Solving: Strong problem-solving skills to address and resolve customer issues effectively. Customer Service Experience: Previous experience in customer service is preferred Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at Kobet Technology Portal LLC is set to become the general operations center, strategically covering our business operations across Central Asia, the Middle East, and Africa. This expansion marks a significant milestone in our mission to connect and serve a global audience, providing seamless and efficient solutions for our users and partners. Shifana - Assistant HR Office No.1709, Tiffany Tower, Cluster W, JLT Dubai, Dubai, United Arab Emirates (UAE) #J-18808-Ljbffr