Product Support Analyst (Calypso Application), Sharjah

Careers for a Changing World of Islamic Banking Product Support Analyst (Calypso Application)Posted On: 05 Sep, 2024Type: Permanent Job Category: IT Product Support Job Purpose: The primary objective of the job is to provide L1/L2 support and assistance for Treasury (Front Office), Middle Office and Treasury & Investment Operations departments. The specialist is expected to develop customization and administer the application environment.Key Accountabilities: Clarify, analyze & resolve incidents reported by the business users within defined SLA.Report the bugs to the product vendor and obtain immediate fixes and solution.Provide workaround solutions wherever possible if the permanent fix takes time.Patching the environments, rebase the application by installing the MR.Extending or customizing the application using Java as per the business requirement.Key Skills: Good understanding of Calypso product and its architecture.Good experience in post trade processing modules like workflow, task station, settlements, accounting, Nostro management, confirmations & advices, corporate actions etc.Good experience in Limits & Compliance module.Good understanding of cash products & derivatives.Good experience in development and administration.Qualifications: Minimum Qualifications: Bachelor's Degree in Computer Science or any equivalent training.Certified Calypso application user/developer or any similar application (Murex).Experience: 3-5 years hands-on experience on Calypso application and related services from financial industry.Language: Good communication skills both oral and written in English (Arabic is an advantage).Thank you for applying!An email confirmation link has been sent to your mentioned email ID, please click on the link to complete the form & activate your profile. #J-18808-Ljbffr