Islamic Finance Executive Personal Finance, Abu Dhabi (Outsource Role)

Description Role: ISLAMIC FINANCE EXECUTIVELocation: UAE (Abu Dhabi or Al Ain)Role Purpose: To source Personal Finance products for the specified target segment & achieve or exceed the assigned targets.Key Accountabilities of the role Main Responsibilities Source Al Khair / Tadawul products to the specified target segment and achieve or exceed the assigned targets.Maintain good relationships with all institutions and governmental departments.Visit institutions and governmental departments to meet potential customers and finalize business deals within the targeted turnaround time, following ADIB policies and procedures.Maintain full awareness of product knowledge and ensure proper implementation at all times.Provide timely and prompt service to customers.Adhere to stipulated office timings, follow secrecy norms, and maintain data confidentiality.2. Regular / Occasional Responsibilities Prepare and review Standard Credit Applications, ensuring all information is accurate and verifying the authenticity of critical documents (Bank Statement, Passport copy, Salary certificate, etc.) prior to sending to DSPU for processing.Follow the approval process and escalate delays to RSS if any.Execute Murabaha contracts with customers on behalf of ADIB, prepare files according to checklists, and forward for disbursement within 24 hours of signing formalities.Ensure all submitted deals are error-free and rectify errors if any.Check file activation and notify RSS of any delays at the RFO end.Maintain good rapport with inter-departmental teams and peers to ensure smooth business flow.Participate in activities assigned by the line manager during promotions.Initiate cross-selling of other banking products on a best-efforts basis.Escalate customer complaints to the supervisor if any.Specialist Skills / Technical Knowledge Required for this role: Broad knowledge of ADIB’s Retail Banking products & services.Fair knowledge of service standards, sales skills, and computer literacy.Good knowledge of UAE banking practices, regulations, and risks.General awareness of competitors in the local market. #J-18808-Ljbffr