Call Center Customer Service Representative
... call center managers and other stakeholders Train call center agents on real-time call ...
India 12 days ago
Head of Call Center
... operations of the call centre including call handling workforce ... mentor a team of call centre agents supervisors and ...
India 8 days ago
AV Tier 2 Agent
... in a proactive & reactive call center environment. Primary Duties and ... Tier 1 agents. Ability to be on call periodically ...
India a day ago
Workforce Analyst
... the correct number of agents at the right times ... allocation and availability of call center staff to achieve service ...
India 12 days ago
Rubrik Backup Architect
... Reporting Ops Center IBMHP Tape ... Replication Rubrik agent installation Archival ... Critical Incident Calls from Backup & ...
India 12 days ago
Capacity Planner/ Resource Planner (WFM)
... team on shrink and agent productivity analysis to ... Knowledge of ACD and Call Center Workforce applications - preferred. ...
India 12 days ago
... information while maintaining call center objectives and goals ... agents with experience in customer service contact center ...
India 12 days ago
Applications Engineer
... and Service Centers.Under general ... calls as part of the development processAssist PumpWorks representatives and agents ...
India 12 days ago
Quality Lead
... support agents interactions across various channels (calls emails ... on experience working in call center or service desk ...
India 12 days ago
Process Trainer
... needs for existing Agents and help prepare ... to assist Human Resources and Call Center Management in participating ...
India 11 days ago
Customer Support Lead
... million debt collection calls per week. ... and update FAQ center for easy access ... and later on agents NOTE This role ...
India 11 days ago
Customer Support Executive
... agent by end of week 22. Achieve consistent Chat & Call ... Address401-404 VKG Corporate Center 4th FloorMarol Pipe Line ...
India 11 days ago
IVR Automation Tester
... Center technologies CTI and Agent systems testing understanding of call flows through call ...
India 11 days ago
Assistant Manager Training
... Description - Call Center Asst ... Call Center management staff to develop and facilitate motivational activities for Agents ...
India 11 days ago
Lead - Full Stack Developer (Node.js)
... have eliminated the current call center sales agent and SMS-based processes with ...
India 9 days ago
Senior Manager Customer Experience Training
... interactions on calls and chat ... in a contact center environmentDesign & deliver ... reward moments where agents have WOWed ...
India 9 days ago
Quality Analyst - Customer Experience
... Support Agent.The role is predominantly in the voice (call ... Monitoring Tools in contact centers (Master QA Transmon etc.) ...
India 9 days ago
Applications Engineer
... and Service Centers.Under general ... calls as part of the development processAssist PumpWorks representatives and agents ...
India 9 days ago
Engineering Manager
... centers of all sizes implement AI across the entire call ... voice botsassistants Real-time Agent AssistAI Co-Pilot and ...
India 9 days ago
Workforce Management Analyst (Kuala Lumpur)
... ACD and Call Center Workforce applications - preferred.Monitor agent queues ... call outs or changes need to be done (Agent ...
India 9 days ago
ServiceNow Developer
... era.With dedicated Centers of Excellence ... 24x7 on-call support for ... (add on) Playbooks Agent workspace5 yearsExperience ...
India a day ago
Lead Network Security Engineer [T500-12096]
... critical data center infrastructures. IT ... client-based agent on workstations ... .Support on-call responsibilities to ...
India a day ago
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