الصفحة الرئيسية الإمارات العربية المتحدة Operations Manager
الصفحة الرئيسية الإمارات العربية المتحدة Operations Manager
Operations Manager
تفاصيل الوظيفة
Job Title: Operations Manager Location: Dubai, UAE Salary: AED 30,000 – AED 35,000 per month A leading organisation in the healthcare and wellness sector is looking for an experienced Operations Manager to oversee the day-to-day running of multiple centres. This role is ideal for a hands-on leader with a passion for continuous improvement, operational excellence, and customer experience. The Operations Manager will be responsible for managing multi-site operations, driving efficiency, and ensuring high service standards. This role requires a proactive leader who is willing to get hands-on, work closely with centre managers, analyse workflows, and implement improvements. The ideal candidate will have strong business acumen, a deep understanding of the UAE market, and a keen eye for detail. Responsibilities
- Oversee daily operations across multiple centres, ensuring efficiency and service excellence.
- Work closely with centre managers and the patient experience manager to optimise processes.
- Spend time in each centre, observing operations, questioning inefficiencies, and driving improvements.
- Develop and implement operational policies, SOPs, and training programs.
- Monitor and analyse performance metrics to enhance productivity and customer satisfaction.
- Manage budgets, ensuring financial efficiency and cost control.
- Ensure regulatory compliance and liaise with government bodies where required.
- Lead and support a team of direct reports, fostering collaboration and accountability.
- Work cross-functionally with marketing, IT, and product teams to integrate new services.
- Drive a culture of continuous improvement, innovation, and problem-solving.
- Proven experience running or managing a business in the UAE, with a strong understanding of local regulations and operational requirements.
- Hands-on operational leadership – must be willing to get directly involved in day-to-day operations.
- Strong analytical and problem-solving skills, with the ability to critically assess and improve processes.
- Exceptional attention to detail and commitment to operational excellence.
- Experience managing teams, with a track record of developing and mentoring direct reports.
- Process improvement expertise, with experience in optimising workflows and service delivery.
- Financial and budget management skills, ensuring cost-effective operations.
- Strong stakeholder management – ability to engage with government bodies, senior leadership, and internal teams.
- Customer-focused mindset, ensuring exceptional patient experience across all centres.
- Resilient and adaptable, with the ability to thrive in a fast-paced environment.
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الشركة المعلنة عن الوظيفة
Inspire Selection | Recruitment Agency
-
Operations Management Oxford Home Study College341 درهم
5,142 درهممدة الدورة التدريبية: 400 Hours -
Operations Management Diploma New Skills Academy88 درهم
1,098 درهممدة الدورة التدريبية: 14 ساعة
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