Retail Sales Executive

دوام كامل في a Laimoon Verified Company في UAE
نُشرت يوم February 18, 2025

تفاصيل الوظيفة

• Receive the customer and engage with the customer to understand the customer’s requirement. • Introduce various product offerings to the customers and facilitate the customer’s buying decision. • Prepare the estimate of the products selected and complete the sales transaction through the PDA Device. • Achieve category-wise sales targets for the allocated section. • Promote and enroll customers in schemes, highlighting and promoting their benefits. • Support customers in the scheme opening process. • Engage children with suitable gifts (balloons, coloring books, etc.). • Understand the queries and complaints from the customer and address them with the right solution (take support from store leadership wherever required). • Manage customer experience in the assigned section as per established guidelines, supporting all after-sales queries. • Identify potential customers and refer them to the store. • Telecalling (if applicable) - calling up new customers, inviting existing customers and leads for promotional events, campaigns, etc. • Pack products appropriately according to the product category. • Maintain proper and attractive display of the products at the appropriate counter, free from dust and dirt daily. • Monitor stock in the section and ensure adequate stock for sales. • Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the allocated section. • Report the sold stock in the section for reordering to the sales manager for timely stock replenishment. • Monitor dead stock and liaise with the store manager to minimize the same. • Transfer stock to the locker at the close of the day; maintain the safety of jewelry displayed to customers and communicate promptly to superiors about any potential theft. • Adhere to cost-saving practices undertaken in the store. • Provide discounts within one’s limit, obtaining approval from store leadership for further discounting (if any). • Billing - entering accurate details of customers (Name, Address, Date of Birth, etc.). • Support the sales team in the collection of cash and card transactions from customers. • Develop and maintain relationships and networks with competitors to leverage leading practices & learning to improve store-level processes. • Provide support to the marketing team for potential customer visits and exhibitions. • Any other additional responsibilities could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the primary responsibilities and agreed between the incumbent, reporting officer, and HR. #J-18808-Ljbffr

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