تفاصيل الوظيفة
Credit Manager
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, fulfill yourself, discover other professions, and pursue career opportunities. You will enjoy exclusive benefits specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet. Hospitality is a work of heart. Join us and become a Heartist.Job Description
- Establish and maintain local credit policies and procedures regarding billing, collection, credit cards, inquiries, cheque cashing, etc.
- Investigate fully all requests for billing and function as final authority over credit approval.
- Review with the Assistant Director of Finance all accounts, which are over 30 days, and implement collection procedures for such accounts in accordance with established corporate guidelines.
- Maintain a report showing all groups and local catering events that are coming to the hotel within the next thirty (30) to sixty (60) days.
- Inspect all in-house accounts to ensure adherence to the hotel’s credit policy; assist with the collection efforts of these accounts where necessary.
- Communicate approval or non-approval to the appropriate managers.
- Ensure compliance with advance deposit policy.
- Must be willing to work a flexible schedule to accomplish all major responsibilities and tasks.
- Must have a thorough working knowledge of all corporate policies and procedures as they relate to credit and receivables.
- Pursue and collect delinquent accounts, as outlined in the Policy and Procedures Manual.
- Ensure prompt and accurate billing of current and aged accounts with efficient follow-up procedures.
- Prepare necessary month-end accounts receivable reports for corporate office and hotel management.
- Maintain an up-to-date collection activity log for delinquent and uncollectible accounts.
- Maintain credit histories, original approved written requests for credit, and other records for regular hotel accounts.
- Review the Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager.
- Ensure that all inquiries from guests or credit card companies are handled promptly and professionally.
- Prepare month-end reports and reconciliations as prescribed by policies and procedures for all receivable accounts including credit cards.
- Supervise day-to-day activities of the Accounts Receivable and conduct performance reviews as prescribed by hotel policy.
Qualifications
- Computer literate in Microsoft Windows applications and relevant computer applications required.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. #J-18808-LjbffrApply safely
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