الصفحة الرئيسية قطر Operations Manager (Hospitality)
الصفحة الرئيسية قطر Operations Manager (Hospitality)
Operations Manager (Hospitality)
تفاصيل الوظيفة
We are looking for an Operations Manager to oversee and optimize hospitality operations, ensuring top-tier guest experiences and smooth business functions. This role requires leadership, strategic planning, and operational efficiency to drive profitability and service excellence. Key Responsibilities Operational Oversight & Process Optimization
- Manage day-to-day hotel, restaurant, or resort operations , ensuring efficiency in all departments
- Develop and implement operational strategies to enhance customer satisfaction and business performance
- Oversee budgeting, cost control, and resource allocation to maximize profitability
- Lead and motivate cross-functional teams, fostering a culture of excellence and teamwork
- Implement staff training programs to enhance service quality and productivity
- Ensure compliance with health, safety, and hospitality standards
- Maintain high service standards , addressing customer feedback and implementing improvements
- Collaborate with marketing and sales teams to drive bookings, revenue, and customer loyalty
- Monitor industry trends and competitors to keep the business ahead
- Bachelor's degree in Hospitality Management, Business, or a related field
- 5+ years of experience in hospitality operations, with a strong leadership background
- Proven expertise in financial management, service quality, and guest relations
- Strong problem-solving and decision-making skills
- Excellent communication, leadership, and team-building abilities
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الشركة المعلنة عن الوظيفة
Substance
-
Strategic Management Diploma Course Line88 درهم
1,469 درهممدة الدورة التدريبية: Upto 25 Hours -
Retail and Operation Management 1TRAINING181 درهممدة الدورة التدريبية: 5 ساعات
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