Parts Sales Manager

دوام كامل في Alkhorayef Commercial Company في Saudi Arabia

نُشرت يوم February 4, 2025

تفاصيل الوظيفة

Parts sales Manager: To manage parts counter sales operations, enhance customer relationship management, and lead the identification of business opportunities in order to sustain and increase sales and market share within ACC strategic plans, policies and procedures. KEY ACCOUNTABILITIES & ACTIVITIES Planning:

Participate in Design and implement Parts Sales plans and roadmap to support in setting the company strategy
Collaborate with department heads to identify Parts Sales required projects to meet future business demands

Sales Management:

Plan, monitor and lead counter sales activities to ensure achievement of sales targets and propose corrective actions as appropriate
Analyze and review sales activities to prepare and forecast future customer needs and identify opportunities for cross and up-selling where appropriate
Validate and review discount recommendations proposed by the team, as well as authorize further discounts to maintain and win customers within the authorized sales discount percentages
Monitor and identify market trends and competitor offerings to improve sales and maintain ACC competitive positioning
Review, validate and approve lost sales corrective actions to enhance sales operations and increase future sales
Monitor and improve sales process to ensure customer satisfaction and improve the competitive position of the company.

Customer Relationship Management:

Build and maintain long-term customer relationships with customers to identify their current and future needs and position ACC offerings competitively
Oversee the development and enhancement of customer relationship management techniques by the Sales team and ensure the market's trends and offerings
Address and resolve disputes with customers to ensure customer retention and protect ACC market positioning

Budget:

Participate in Parts Sales budgeting cycle and provide input to the budgeting process
Investigate and propose implementing strategies that result in positive financial impact for ACC and mitigates financial and operational risks

Policies, Processes and Procedures :

Develop and oversee the implementation of Sales policies, procedures and controls covering all areas of the department's activity so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results
Lead and direct the management of change through continuous improvement of Sales systems, processes and practices taking into account leading practices, changes in international standards and changes in the business environment which demand proactive action plans
Monitor day-to-day activities to ensure compliance with stipulated policies and procedures
Modification and development of current procedures for best effectiveness and efficiency of POS in accordance with company policies.

Safety, Health and Environment:

Ensure compliance to all relevant safety, health and environmental management policies, procedures and controls across Sales in order to guarantee employee safety, legislative compliance and responsible environmental behaviors
Ensure identified and escalated risks are effectively addressed in order to foster a safety, health and environment culture, mitigate risks and protect the organization's interests
Monitor changes to legislation and organizational activities, and ensure such changes are covered within all relevant safety, health and environmental management policies, procedures and controls

People Management:

Help instill a culture of development, guidance and performance within ACC
Guide, mentor and develop the Parts Sales team to take larger and complex responsibilities
Identify and recruit key talent for the Parts Sales
Provide clear top-down communication to employees and bottom-up feedback to the Management
Set performance objectives, provide necessary support, evaluate / appraise direct reports and provide regular feedback on performance

Requirements:

8 years of experience in Parts Sales management with at least 3 years of experience in a managerial position
Previous customer relationship management experience is required

Job location : Jeddah . #J-18808-Ljbffr

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تفاصيل الوظيفة

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تفاصيل الوظيفة

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الشركة المعلنة عن الوظيفة

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