Team Leader - Front Desk (Ras Al Khaimah)

دوام كامل في THE COVE ROTANA RESORT AND SPA في UAE

نُشرت يوم February 1, 2025

تفاصيل الوظيفة

Job Summary: As a Team Leader – Front Desk, you are responsible for providing professional and customer-focused service to our Guests, ensuring their stay becomes a memorable experience. General Duties and Responsibilities:

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure.
Maintain effective communication with all related departments to ensure smooth service delivery.
Maintain good working relationships with all Front Office employees, with particular emphasis on Guest Service Agents and Guest Relations.
Supervise all Front Desk employees, ensuring guests are taken care of in a professional and friendly manner.
Maintain an up-to-date knowledge of hotel and local services, providing information and responding to guest queries.
Deal swiftly, efficiently, and sensitively with Guest complaints and follow through.
Maintain awareness of guest profiles.
Ensure that the Guest receives the accommodation he/she is expecting.
Check all cashier's city ledger bills at the end of the shift to ensure that the billing and attachments are correct.
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
Comply with the hotel environmental, health, and safety policies and procedures.

In addition to the above-mentioned requirements, the Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand. This document does not create an employee contract. It is stressed that business may require alternatives to this job description. Job Types: Full-time, Permanent, Contract Contract length: 24 months Pay: From AED2,700.00 per month Application Question(s):

Do you have 2 years' experience in a similar capacity in a five-star resort?
What is your nationality?
What is your age?
Are you available in the United Arab Emirates for a personal interview in Ras Al Khaimah?
What are your current benefits & salary expectations?
Do you speak German in addition to English? What other languages do you speak?
What is your visa type & expiry date?

Application Deadline: 28/02/2025 Expected Start Date: 01/02/2025#J-18808-Ljbffr

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الشركة المعلنة عن الوظيفة

THE COVE ROTANA RESORT AND SPA

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الصفحة الرئيسية الإمارات العربية المتحدة Team Leader - Front Desk (Ras Al Khaimah)

الصفحة الرئيسية الإمارات العربية المتحدة Team Leader - Front Desk (Ras Al Khaimah)

Team Leader - Front Desk (Ras Al Khaimah)

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

THE COVE ROTANA RESORT AND SPA

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