الصفحة الرئيسية المملكة العربية السعودية Officer - IT Support
الصفحة الرئيسية المملكة العربية السعودية Officer - IT Support
Officer - IT Support
تفاصيل الوظيفة
Support business operations through the IT strategy at Six Flags by operating as part of a core IT operational team.
Job Objective
Support business operations through the IT strategy at Six Flags by operating as part of a core IT operational team.Job Duties
Collective Responsibilities
- Comply with Six Flags Qiddiya's code of conduct and ethics.
- Promote Six Flags Qiddiya's vision, mission, and values while modeling desired behaviors.
- Spread and promote the Six Flags Qiddiya culture.
- Commit to Six Flags Qiddiya's rules and regulations.
- Perform tasks directed toward achieving organizational goals.
Job-Specific Responsibilities
- Provide IT support and services to all staff across the theme park, water park, and administrative offices.
- Deploy IT equipment and software as per standards across the complex.
- Respond promptly and provide timely updates for all support and service requests.
- Troubleshoot system, network, and hardware/software issues.
- Accurately record and action all incidents and requests in line with SLA.
- Manage daily support issues on-site and escalate to appropriate channels when needed.
Additional Job Specifications
- Duties may include working weekends, early mornings, or late shifts, depending on business needs and park operating hours.
- Provide first-class IT support and service delivery, ensuring internal customer satisfaction through timeliness, accuracy, and high responsiveness.
- Comply with IT policies and procedures outlined by Six Flags, Aquarabia, and Qiddiya.
Desired Candidate Profile
Education
- Bachelor or Diploma degree in Information Technology or a relevant field.
Experience
- Fresh IT graduates or up to 2 years of experience in a similar IT Support role.
- Experience in IT Operations in hospitality or a theme park (preferred).
Skills
- Technical Skills : Windows, IT networks, POS systems, Office 365.
- Languages : Proficiency in English.
Core Competencies
- Problem Solving.
- Client/Customer Focus.
- Teamwork.
- Communication.
- Values and Ethics.
Company Industry
- Entertainment
- Recreation
- Theme Parks
Department / Functional Area
- IT Software
Keywords
- Officer - IT Support
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الشركة المعلنة عن الوظيفة
Six flags and Aquarabia
-
Site Management Academy for Health & Fitness48 درهم
2,387 درهممدة الدورة التدريبية: Upto 6 Hours -
Lean Six Sigma Black Belt Training GreyCampus1,322 درهممدة الدورة التدريبية: Upto 20 Hours
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