Banquet Operations Manager

دوام كامل في Hyatt Group في Saudi Arabia
نُشرت يوم January 10, 2025

تفاصيل الوظيفة

If you're looking for a career with our Inclusive Collection, please click here to view job postings. The Banquet Operations Manager oversees the planning, execution, and management of all banquet events. This role ensures seamless team coordination, delivers exceptional guest experiences, and maintains high operational standards.

Key Responsibilities:

  1. Plan, organize, and manage banquet events, ensuring all client requirements are met.
  2. Supervise and train banquet staff, including servers, bartenders, and setup crews.
  3. Coordinate with the sales, culinary, and event planning teams to ensure smooth execution.
  4. Oversee the setup, breakdown, and cleanliness of banquet spaces.
  5. Maintain inventory of banquet supplies and manage purchasing as needed.
  6. Ensure compliance with health, safety, and sanitation regulations.
  7. Address guest concerns promptly and professionally, ensuring high levels of satisfaction.
  8. Manage budgets, control costs, and optimize operational efficiency.
  9. Create detailed reports post-event, including feedback and areas for improvement.

Qualifications:

  1. Bachelor's degree in hospitality management or related field (preferred).
  2. 2+ years of experience in banquet operations or event management.
  3. Strong leadership and team management skills.
  4. Excellent organizational and multitasking abilities.
  5. Proficiency in event management software and Microsoft Office Suite.
  6. Exceptional communication and interpersonal skills.
  7. Ability to work flexible hours, including evenings, weekends, and holidays.
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