Director of Sales & Marketing Bab Al Shams Desert Resort

دوام كامل في a Laimoon Verified Company في UAE

نُشرت يوم January 10, 2025

تفاصيل الوظيفة

Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.

Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture.

About The Role

Functions as the leader of the property's sales department.

Manages the property's reactive and proactive sales efforts.

Provides day-to-day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.

Implements the brand's strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's sales objectives.

Evaluates the property's participation in the various sales channels (e.g., RSO, Global Sales, Group Sales within the Sales Office, etc.) and develops strong working relationships to proactively position and market the property.

Manages the marketing budget to enable the development of property-specific campaigns, promotions and collateral to drive revenue and meet property objectives.

Interfaces with regional marketing communications for regional and national promotions pull through.

Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provide a return on investment to the owner and Kerzner International.

Key Duties And Responsibilities

Oversees Sales Activities and Monthly and Quarterly action plans.

Drives the development of a strategic account plan for the demand generators in the market.

Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.

Research competitors' sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.

Attends sales strategy meetings to provide weekly and overall sales strategy input.

Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.

Evaluates and supports participation and account deployment/Contracting.

Serves as the sales contact for the General Manager, property leadership team, and Global Sales leaders.

Serves as the sales contact for customers; serves as the customer advocate.

Serves as hotel authority on sales processes and sales contracts.

Serves as the property sales liaison with Regional Sales, Global Sales, Revenue Management, Event Management and other hotel departments as appropriate.

Participates in sales calls with members of the Sales team to acquire new business and/or close on business.

Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

Supports the General Manager by coordinating crisis communications.

Executes and supports Kerzner SOPs Standards and the hotel's Brand Standards.

Oversees and approves the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).

Implements a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.

Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

Maintains successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Kerzner.

Experience & Educational Requirements

Hotel & Hospitality Management Graduate.

Previously a Director of Sales and Marketing in 4/5-star hotel preferred.

Prior team leadership experience is preferred.

Experience of GCC countries is essential.

Fluent Arabic, both oral and written desirable but not essential.

Kerzner sales experience is desirable but not essential.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.

Revenue Management - Knowledge of total hotel revenue management concepts, processes, and strategies.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.

Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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الصفحة الرئيسية الإمارات العربية المتحدة Director of Sales & Marketing Bab Al Shams Desert Resort

الصفحة الرئيسية الإمارات العربية المتحدة Director of Sales & Marketing Bab Al Shams Desert Resort

Director of Sales & Marketing Bab Al Shams Desert Resort

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

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