Sales Assistant | Retail | Maje | 360 Mall, Kuwait
تفاصيل الوظيفة
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.What you will do:
Store Safety
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
- Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.
- Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.
- Provides customers with current relevant information about the product.
- Sincerely thanks all customers for shopping as they exit the store and invites them back.
Quality
- Provides quality service in the fitting rooms, follows up with customers promptly, maintains cash wrap cleanliness, and attempts to add on to the sale.
Administrative
- Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.
Required Skills to be successful
- Extensive experience in Sales, Marketing and Operations and working in the retail/brand management industry specifically in Fashion.
- Sound in-depth knowledge of the market, brand positioning and trends.
- An understanding of the current economic situation impacts of potential threats and competitors.
What equips you for the role:
Minimum Qualification and Knowledge:
- Education: High School Diploma or equivalent
- Minimum 2 years of Retail Sales experience in Fashion industry.
Job-Specific/Technical Skills required to complete the tasks:
- Some heavy lifting
- Ability to stand for a minimum of 8 hours
- Strong Customer Service
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