تفاصيل الوظيفة
Job Responsibilities:
- Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
- Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
- Arrange table set-ups before and after each customer according to the brand’s set standards.
- Ensure the staff is providing friendly, professional, and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty.
- Collect bill payments from customers and hand them over to the cashier.
Minimum Requirements:
- High School Degree.
- 1-2 years of experience in customer service in a similar role.
- Fluency in English; Arabic is a plus.
Skills:
- Communication Skills: level 2.
- Cultural Awareness: level 1.
- Change and Adaptability: level 1.
- Customer Focus: level 1.
- Driving and Achieving results: level 1.
- Initiative: level 2.
- Teamwork: level 2.
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