Front Office Manager

دوام كامل في AccorHotel في Saudi Arabia

نُشرت يوم January 7, 2025

تفاصيل الوظيفة

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®.

Job Description

Control of front desk tidiness and availability of all necessary stationery and material including pens٫ forms and informative leaflets
Ensuring timely and accurate customer service
Scheduling shifts and supervising front-office personnel including receptionists٫ security guards and call center agents
Training and supporting office staff
Handling complaints and specific customers requests
Monitoring stock and order office supplies and troubleshooting emergencies
Managing mail distribution
Organizing office budget
Managing records of office expenses and costs
Overseeing the compliance with company’s policies and security requirements

Qualifications

Proven experience in customer service and office management
Proficiency in MS Office and English (oral and written)
Strong communication, interpersonal, and problem-solving skills

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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الشركة المعلنة عن الوظيفة

AccorHotel

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الشركة المعلنة عن الوظيفة

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