تفاصيل الوظيفة
Company Description Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor. Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i. What is in it for you:
- Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Employer paid Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
- 401(k) retirement savings plan and matching program
- Life Insurance
- Participation to the ACCOR Leadership Incentive Program
- Duty meal in our staff cafeteria
- Wellness Offerings
- Exclusive employee travel benefits for Fairmont & Raffles employee and their friends and family
- Employee Travel Program within ACCOR network
- Complimentary access to our fitness center
- Discounts on food & beverage and spa services
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
- Consistently offer professional, friendly and engaging service
- Daily support of accounts receivable
- Assist with the reconciliation and payment of third party cheques
- Assist in the month end reporting
- Provide office administration duties as required
- Follow departmental policies and procedure
- Follow all safety policies
- Billing approved group and transient accounts with the appropriate supporting documentation
- Posting guest, credit card, and miscellaneous payments accurately
- Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
- Collection of monies due on a timely basis
- Other duties as assigned
- Previous office administration or accounting experience preferred
- Computer literate in Microsoft Window applications or relevant computer applications required
- University/College degree in a related discipline an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
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