Leisure Sales Manager

دوام كامل في Fursan Travel في Saudi Arabia
نُشرت يوم December 30, 2024

تفاصيل الوظيفة

Drive sales across the branches with existing and new customers as per aligned set targets at the company level. Oversee and manage the retail branches with regards to daily operations and sales functioning. Maintenance of all the branches to ensure that the brand image is reflected correctly. Liaise with different stakeholders such as commercial sales, revenue management, and marketing teams to create a long-term business plan in line with the agreed commercial goals and objectives; utilizes market surveys, benchmark studies, as well as country managers' input to develop a competitive product with high profit margin. Manage all air/ground holidays products and rates; identify new destinations for Holidays services. Work on creating outbound holidays packages with competitive rates and products. Ensure the operations of Fursan branches are run with the highest quality of service to customers and in line with the company's policies and procedures, achieving a 95% error-free operation. Lead, direct, support, and monitor the performance of all Fursan branch staff to ensure that individual performance is optimized; this includes training on systems, operation processes, product knowledge, etc.; conduct mystery shopping visits and calls to evaluate the performance of travel consultants and call center agents from both sales and operations aspects. Develop the Holidays User Manual including all policies, procedures, terms, and conditions as well as a matrix of authority related to operating procedures; communicate, explain, and train concerned staff on the content of the manual in line with adopted procedures. Customer focused on delivering amazing travel experiences to all our clients. #J-18808-Ljbffr

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