Debt Collector - UAE National

دوام كامل في Ghobash Group في UAE
نُشرت يوم December 22, 2024

تفاصيل الوظيفة

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market. By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses. Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group. Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE.

Job Description

This position is entrusted with the responsibility of managing collections and maintaining the allocated Receivables Outstanding in accordance with the approved credit terms and striving to exceed the desired cash flow.

Key Responsibilities

  • Payment follow-up with the clients.
  • Meeting collecting targets to ensure customer aging/over dues are within the targeted norms.
  • Ensure Receivables statement reflects a true and fair picture.
  • Provide periodical customer feedback on the outstanding status to the Credit Control Supervisor/Finance Manager to facilitate order approvals.

Client Follow-up

  • Ensure that the Automated Pending Invoices statement is sent to all clients after the month end/closure before the 13th of the succeeding month.
  • Make telephone calls to clients prior to due dates to follow up/seek payment for due/overdue invoices.
  • Send follow-up emails/reminders/chase letters regularly to delaying clients to ensure timely collections.
  • Visit customers in person (whenever necessary) to resolve disputes relating to unpaid invoices.
  • Ensure that all assigned clients are followed up each month without exception.

Meeting Collecting Targets

  • Monitor the aging of clients’ outstanding statements regularly and chase up with clients accordingly, maintaining overdue percentage less than 50% on total outstanding.
  • Identify high-value invoices and ensure quick collection to improve cash flow.
  • Ensure that a minimum of one receipt is collected from each of the due customers.

Ensuring Accurate Receivables Statements

  • Interact/liaise with clients regularly to ensure accounting of all invoices closest to the date of service/sales rendered.
  • Liaise/interact with the messenger/service, Sales & Logistics department regularly to ensure timely submission of invoices.
  • Liaise/interact with the Receivables Accountant (RA) to ensure timely posting of receipts, proper allocation of invoices, and timely accounting of Credit Memos.
  • Liaise/interact with clients regularly to ensure customer balances are reconciled/matched with the client’s outstanding statement at any time, supported with a reconciliation statement for any differences.

Periodical Feedback to Finance Manager/CCS

  • Follow up with clients regularly and keep updated remarks in respect of each outstanding invoice.
  • Provide the updated payment status of assigned clients to the Credit Control Supervisor/Finance Manager/Service on a daily basis to decide on order approvals/releasing of account holds.

Qualifications

  • Bachelor’s degree preferably in Finance or Accounting.

Additional Information

  • Fresh - 2 years minimum experience in a similar role.
  • Monthly Follow-up Report in Excel.
  • Customized Customer Statement and ledger in Oracle.
  • Receipts module in Oracle.
  • Effective communication both internally and with external customers by telephone/email/face-to-face, investigating and responding to issues and queries to a successful conclusion at the earliest time.
  • Ability to work as part of a team to achieve departmental standards.
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