الصفحة الرئيسية الإمارات العربية المتحدة IT Support Engineer
الصفحة الرئيسية الإمارات العربية المتحدة IT Support Engineer
IT Support Engineer
تفاصيل الوظيفة
Hatchfit Physiotherapy Clinic is committed to delivering exceptional healthcare services, and technology plays a pivotal role in our operations. We are looking for an experienced and proactive IT Support Engineer to join our Dubai-based team. If you are passionate about resolving IT issues and ensuring smooth system operations, we would love to hear from you. Key Responsibilities:
- Technical Support: Provide first-line IT support for hardware, software, and network-related issues to clinic staff.
- System Maintenance: Ensure the optimal performance of all IT systems, including computers, printers, and other peripherals.
- Network Administration: Monitor, configure, and maintain the clinic’s LAN, WAN, and Wi-Fi networks.
- Troubleshooting: Diagnose and resolve technical problems efficiently, minimizing downtime for clinic operations.
- Software Management: Install, update, and configure clinic management software and other essential applications.
- Data Security: Implement and monitor cybersecurity measures to protect sensitive patient and organizational data.
- Equipment Management: Maintain an inventory of IT equipment and recommend upgrades or replacements as necessary.
- Documentation: Record and track IT issues, solutions, and system configurations for reference and compliance.
- Training and Guidance: Assist staff in understanding and utilizing IT tools effectively.
- Education: Bachelor’s degree in Computer Science, IT, or a related field.
- Experience: Minimum of 2 years in IT support or a similar role.
- Technical Skills: Proficiency in troubleshooting Windows and Mac systems, network administration, and IT hardware maintenance.
- Problem-Solving: Strong analytical and problem-resolution skills.
- Communication: Excellent verbal and written communication skills to assist non-technical staff.
- Certifications: IT certifications (e.g., CompTIA, Microsoft, or Cisco) are a plus.
- Adaptability: Ability to work in a dynamic environment and handle multiple tasks effectively.
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Hatchfit
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