Business Development Manager I BPO & RPO

About Us: We are a leading provider of Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) solutions, committed to delivering tailored services that drive efficiency and growth for our clients. We are seeking a results-oriented Business Development Manager with proven expertise in client management and a deep understanding of the BPO and RPO landscape.

What will you do:

1. Client Acquisition & Management
   • Identify, prospect, and onboard new clients in the BPO and RPO sectors.
   • Independently manage and nurture client relationships, ensuring a thorough understanding of their business needs and objectives.
   • Develop and deliver customized solutions to meet client requirements.
2. Business Development Strategy
   • Formulate and execute business development strategies to achieve sales targets and expand market presence.
   • Conduct market research to identify emerging opportunities and competitive trends.
   • Build and maintain a strong sales pipeline.
3. Proposal Development & Negotiation
   • Prepare and present compelling business proposals, service agreements, and contracts.
   • Negotiate terms with clients to achieve mutually beneficial outcomes.
4. Industry Expertise
   • Leverage in-depth knowledge of the BPO and RPO industry to position the company as a trusted partner.
   • Stay updated on market trends, technologies, and best practices in outsourcing and recruitment.
5. Collaboration
   • Work closely with internal teams to ensure seamless service delivery and client satisfaction.
   • Provide feedback to the operations team to optimize service offerings based on client insights.

Who are we looking for:

1. Experience:
   • Proven track record in business development, sales, or account management within the BPO and RPO sectors (minimum 5 years).
   • Demonstrated ability to manage clients independently, from initial contact to post-sale support.
2. Industry Knowledge:
   • Strong understanding of BPO and RPO services, including recruitment processes, outsourcing models, and operational structures.
3. Skills:
   • Exceptional communication, presentation, and interpersonal skills.
   • Strong negotiation and problem-solving abilities.
   • Ability to work independently and meet targets in a fast-paced environment.
   • Able to speak fluent English. Advantage to speak in Chinese but not mandatory.
4. Education:
   • Bachelors degree in Business Administration, Marketing, or a related field. An MBA is a plus.
5. Work Setup:
   • Flexibility to work remotely or from the office, with willingness to travel as required for client meetings and events.