Telecom Project Manager

• Manage the successful execution of large, complex, cross functional projects/programs simultaneously on-time, within scope and on budget, in a fluid fast-paced environment.
• Direct the Implementation Planning, Execution and Closure of Technology projects dealing with the introduction of new services, lifecycle changes of existing services, new platforms, capacity augmentations, software & hardware upgrades, Network Function Virtualization deployments, optimization and redundancy enhancements.
• Based on the project requirements, identify & govern overall scope, deliverables and interdependencies to deliver on the project objectives and in-service targets.
• Expertly manage project cost estimating, budgeting and control activities to meet budgetary objectives.
• Manage Channel readiness, including marketing, communications and call centre readiness to ensure a great customer experience and timely products and services launch.
• Build strong collaborative relationships with project Sponsors, Business, IT and Network stakeholders, to successfully deliver project milestones.
• Proactively monitor, track and control project outcomes by mitigating risks and resolving issues to ensure overall business readiness of the solution.
• Proactive vendor management to deliver based on contracted goods and/or services, to meet project requirements and timelines.
• Develop a detailed project plan to monitor and track progress of all tasks, spend, dependencies and deliverables in compliance with telecom Technology/Engineering specifications and Statements of Work.
• Set and manage project expectations while maintaining accountabilities with Demand Management, Development, Quality Assurance teams and others, to ensure deliverables are met.
• Create and maintain comprehensive documentation including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan and Status reports to the sponsor, project team and senior management as required.
• Schedule regular Project status review meetings and Steering committee meetings with the sponsor, management and required project stakeholders.
• Manage and oversee Release activities to successfully deploy application changes into production with quality.
• Work creatively, collaboratively and analytically in a problem-solving environment demonstrating teamwork, innovation and delivery excellence.

Preferred candidate profile

• Post-Secondary degree in Computer Science, Business, Engineering or related technical discipline.
• +10 years of project management experience delivering large, complex projects, preferably in the Telecommunications industry.
• PMP certification preferred.
• ITIL/ITSM certification preferred.
• Knowledge of the Software Development Life Cycle (SDLC).
• Advanced skills in MS Office suite, SharePoint, BI tools and highly proficient in MS Project & JIRA.
• Experience in the project delivery of advanced technologies including Voice, IMS, Advanced Services, Data, IP Networks, Security Requirements, NFV (Network function Virtualization) deployments, Cloud Computing and Unified Communications.
• Strong project financial forecasting and cost management.
• Strategic thinker who can make decisions and plan, develop and implement innovative solutions.
• Must possess strong negotiation, influencing, stakeholder management, communication and Business writing skills.
• Ability to effectively communicate project scope, cost, schedule to senior and C-level leadership team.
• A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and conflict resolution skills.

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