Administrative Assistant and Receptionist

دوام كامل في eFinancialCareers في UAE
نُشرت يوم December 9, 2024

تفاصيل الوظيفة

Job Title: Arabic-speaking Administrative Assistant and Receptionist

We are recruiting an Arabic-speaking Administrative Assistant and Receptionist to deliver outstanding customer service to our visitors, clients, and employees. This vital role is essential for ensuring the smooth operation of our office and providing exceptional support to our team and guests. The ideal candidate will be highly organized, with excellent communication and interpersonal skills, and capable of creating a welcoming and efficient environment.

Key Responsibilities:

  1. Provide front desk coverage and greet and welcome visitors, clients, and employees in a courteous manner.
  2. Assist in the day-to-day operations of the office, ensuring that the facilities are well-maintained and operate efficiently.
  3. Oversee the availability and distribution of office supplies, stationery, and pantry items.
  4. Handle incoming and outgoing mail, courier services, and other correspondence.
  5. Answer and direct phone calls to the appropriate departments or individuals.
  6. Manage scheduling and appointment bookings for staff and meeting rooms.
  7. Maintain a clean and organized reception area.
  8. Assist with administrative tasks, including data entry and filing.
  9. Provide information about the company’s services and policies.
  10. Address visitor inquiries and resolve issues promptly and professionally.
  11. Support team members with various tasks as needed.
  12. Assist in other functional areas as and when required.

Education/Certifications:

A university degree, preferably in Business Administration, Office Management or related subjects.

Experience:

1–3 years’ experience as an Office Administrator or Receptionist, with experience in a fast-paced office environment, particularly in a financial institution.

Knowledge/Skills/Attributes:

  • Arabic Speaker: A must.
  • Language Proficiency: Fluent in written and spoken English.
  • Communication Skills: Ability to communicate effectively with a diverse range of people, including colleagues, clients, vendors, and visitors, both verbally and in writing.
  • Professional Etiquette: Strong understanding and ability to maintain a polished and courteous demeanor in all interactions.
  • Technical Skills: Competent in using Word, Excel, PowerPoint, and potentially other relevant software.
  • Task Management: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines effectively.
  • Attention to Detail: Meticulous attention to detail and the ability to maintain accurate records and files.
  • Confidentiality: Ability to handle sensitive information with discretion and maintain strict confidentiality.
  • Resourcefulness: Proactive, able to handle unexpected challenges with composure, find solutions in a timely and efficient manner, and adapt to changing priorities in a fast-paced environment.
  • Multitasking: Capable of handling multiple tasks simultaneously while remaining focused and efficient, even in a busy environment with occasional interruptions.
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