Operations Officer

دوام كامل في eSolutionsMEA في UAE

نُشرت يوم November 29, 2024

تفاصيل الوظيفة

Job Scope The Operations Officer is accountable for overseeing the daily operations and the company's administrative processes. S/He assists the team and ensures smooth operations workflows. Date: Nov 11, 2024 Location: Dubai, AE Company: eSolutions Maximo (Division) Req ID: 1009 Job Title: Operations Officer Main Duties And Responsibilities

Handle accounts receivables subject to a quarterly quota
Follow-up with customers as per agreed schedule and ensure payment collection as per the payment terms
Maintain a record for the provision and ensure to collect the aging invoices
Ensure the invoices submitted to customers are accurate based on the payment terms agreed in the PO
Prepare a daily report/update on the collection status
Prepare a weekly or quarterly payment forecast
Maintain a record of all issued invoices and ensure to deliver/courier to the Customers and upload in the portal
Build and maintain customer database as needed
Manage client accounts for support maintenance renewals
Prepare quotations and proposals as per the agreed uplift percentage three months prior to the expiration date and follow-up till POs are received from the customer
Liaise with the vendors on getting renewal quotations (Multi-year or one year) as per customer requirements
Ensure that POs received from the customer are matched with the proposal submitted
Ensure that Proof of Entitlement (POE) of the license support renewed are acknowledged by the customer
Prepare and submit a daily/weekly/monthly report for renewals status
Create and update renewal opportunity in Salesforce and Partner portal (vendor's sales activity portal)
Build and maintain customer records and database as per customer basis in e-filing & hardcopy
Place & manage orders with vendor/s including IBM orders (for all products) and ensure a smooth and timely delivery of the product(s)/POE to our customers
Assist in handling event's logistics and arrangement according to pre-set budget, as and when required
Liaise with the vendor on getting the quarterly co-funding budget
Prepare and submit the Marketing Activity Plan (MAP) in the Vendor CMC website and ensure it is approved until payment received
Ensure that invoices and supporting documents are accurate to enable submission for claim
Coordinate with Marketing team and suppliers on Websites, Blogs posting and Social Media Campaign
Support Marketing for PO and Logistics tasks as needed

Position Requirements Education: Bachelor's degree in Business Administration or any other related field Experience: At least 3 years of relevant experience #J-18808-Ljbffr

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الشركة المعلنة عن الوظيفة

ESolutionsMEA

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الشركة المعلنة عن الوظيفة

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Operations Officer

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

ESolutionsMEA

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