Bartender, Casa Amor (Seasonal contract)

دوام كامل في Mandarin Oriental Hotel Group في UAE
نُشرت يوم November 25, 2024

تفاصيل الوظيفة

Bachelor of Business Administration (Management) Nationality: Any Nationality Vacancy: 1 Vacancy

Job Description

An ideal candidate must have 2 years experience as Bartender in a high-end bar in a luxury hotel.

Responsibilities

  • Have a good understanding of the outlet's concept and food and beverage offerings and be able to verbally explain those to the guests.
  • Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics.
  • Support the outlet manager when required to train colleagues in accordance with the applicable standards and policies and regularly update the Standard Drink Appearance file (SDA).
  • If necessary, be able to personally interact and recommend suitable drinks for guests.
  • Handle effectively any kind of customer complaints, whether verbal or written, and report to managers without fail.
  • Set up daily bar counter and ensure that mise en place and any other required ingredients and equipment are prepared to work as efficiently as possible.
  • All bottles and ingredients should be set up as per the bar's standard to assure they are within easy reach and facilitate effective service.
  • Assure that all beverages, such as wines or juices, are fresh and in good order to be served.
  • Assist the Bar Supervisor and manager to create new mixed drinks and cocktails for promotional activity and new menus.
  • Be well trained in offering and serving cigars as per standards.
  • Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.
  • Assist in carrying out monthly inventories together with the Bar Supervisor and managers.
  • Responsible for checking the temperature of the bar fridges and follow the First in, First Out standards.
  • Assure that correct date labeling is always in place for all related products.
  • Clean and sanitize the bar areas after each shift and when required.
  • Carry out periodic deep cleaning of all related bar areas including storage facilities and fridges.
  • Operate the required steps on the point of sales system in order to process food and beverage orders.
  • If requested, be able to carry out cashiering and daily cash and credit collections.
  • The Bartender will support the server in serving food and beverage, cleaning tables, chairs, and work area to maintain a sanitary environment.
  • Any other reasonable tasks as assigned by the outlet manager including assisting other outlets.
  • Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.
  • Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.
  • Listen to every guest and observe body language carefully in order to understand guest needs and expectations and consistently delight and satisfy every guest.
  • Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
  • Have a natural, warm smile and a friendly and passionate approach towards guests.
  • Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.
  • Report guest preferences to superiors and act upon them whenever known.
  • Ability to understand guest needs and to deliver superior customer service.
  • Ability to work long hours with a strong focus on operational excellence.
  • Familiar with restaurant point of sales and cashiering procedures is preferred.
  • Ability to prepare and suggest classic and innovative beverages.
  • Knowledge of bar service procedures and standards as well as good knowledge of spirits and cigars.
  • Ability to understand the flow of service and handle multiple tasks effectively is preferred.
  • Basic computer skills including MS Office is preferred.
  • Ability to understand effective approaches of communication with different individuals.
  • Able to communicate clearly with peers and superiors.
#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All Bartender, Jobs
تعليقات وملاحظات تعليقات وملاحظات