الصفحة الرئيسية الفلبين Call Center Agent Position (Baguio)
الصفحة الرئيسية الفلبين Call Center Agent Position (Baguio)
Call Center Agent Position (Baguio)
تفاصيل الوظيفة
As a Customer Service Representative, you will handle customer inquiries, resolve complaints, and provide information about products and services. You will also process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction
Qualification:
- At least Collage graduate (4-years course)
- above average to excellent communication skills in English
- willing to work in shifting schedules
- amenable to work onsite
Apply safely
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'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
border=>"0"
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Customer Service – Level 3 will teach you how to provide excellent customer service and attract new customers and retain old ones. Customer service is vital across any organisation that has to deal with people outside of its business. Customers expect outstanding services, and if not provided, will lead to you losing not just customers but also brand reputation. It’s important to maintain great customer service across the board and tackle customers effectively and strategically.<br> <br> The Customer Service course will demonstrate how to deal with difficult customers and solve their problems quickly. You will learn the basics of providing a good customer service, why you should focus on the customer, how to identify customer expectations and improve the overall customer experience.<br> The Customer Service course will give you the relevant skills to handle customers professionally and ensure customers feel their requirements have been met with satisfaction. This is a IAP certified course that will demonstrate to leading employers you are continually developing yourself and will make you a desirable candidate.<br> <br> <strong>Learning Outcomes</strong> <ul> <li>Avoid offering poor customer service and losing money</li> <li>Learn to solve problems quickly</li> <li>Create an outstanding experience for customers</li> <li>Learn to retain existing customers</li> <li>Learn to effectively handle difficult customers</li> </ul> <strong>Course Curriculum</strong><br> <br> Module 01: Introduction<br> <br> Module 02: Customer Service <ul> <li>Good isn’t good enough!</li> <li>We are all in the “helping field</li> <li>Providing “concierge” level of service</li> <li>The 5 tenets of tqm</li> <li>Secrets of how to boost customer satisfaction</li> <li>How to avoid the 10 deadly sins of customer service</li> <li>More money – through customer retention</li> <li>How much is a customer worth?</li> <li>Do you understand your customer?</li> <li>Dealing with difficult customers</li> <li>“leap” into customer service!</li> <li>Exceptional phone service</li> <li>Why customers buy from you!</li> </ul> Module 03: Bonus<br> <br> <strong>Method of Assessment</strong><br> <br> This is a knowledge-based course, and thus, will contain no method of assessment.<br> <br> <strong>Certification</strong><br> <br> Upon the successful completion of the course, learners will be awarded an accredited ‘Certificate in Customer Service - Level 3’ by iAP.<br> <br> <strong>Awarding Body</strong><br> <br> The International Awards for Professionals iAP is an awarding body established in 1999 that aims to promote a high educational standard. They hope to create online education that is trustworthy and credible. They are focused on raising the standards of online education and ensuring it is accessible to all. The iAP provides accreditation for a range of educational establishments and monitors and continually develops the educational standards of such institutions. Their globally recognised certifications give learners the opportunity to acquire the skills and knowledge needed to gain employment in the chosen fields.<br> <br> <strong>About the Tutor</strong><br> <br> Prof. Paul is a Business Consultant, Psychology & Health Expert, Serial Entrepreneur, CEO, Corporate Trainer, Professional Speaker, and Award-Winning University Professor from St. Petersburg, Florida. He has four advanced degrees in a range of specialised fields including business, health, and psychology. He has a love and passion for his work and he aims to share his knowledge with others and make them massively successful. 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Enrol the course now!<br> <br> <strong>Special Offer</strong> <ul> <li>Learner will get Free Certificate</li> <li>No Extra fees</li> <li>Lifetime Course Access</li> </ul> <strong>Why Choose the Customer Service Training ourse?</strong> <ul> <li>Developed by Qualified Professionals With Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <strong>Customer Service Management<br> <br> Course Curriculum<br> <br> Module 01: Six Critical Elements</strong> <ul> <li>Element One: A Customer Service Focus</li> <li>Element Two: Defined in Your Organisation</li> <li>Element Three: Given Life by the Employees</li> <li>Element Four: Problem Solving</li> <li>Element Five: Measure It</li> <li>Element Six: Reinforce It</li> </ul> <strong>Module 02: Understanding Leadership</strong> <ul> <li>About Leadership</li> <li>Understanding Your Comfort Zone</li> <li>Managing Performance</li> <li>Servant Leadership</li> <li>Onboarding and Orientation</li> </ul> <strong>Module 03: Five Practices of Leadership</strong> <ul> <li>Challenging, Inspiring and Enabling</li> <li>Modelling and Heart</li> </ul> <strong>Certification</strong><br> <br> By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. 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This course will provide you with a comprehensive understanding of Customer Service Training: Managing Customer Service through key ideas, strategies, and in-depth information. This Customer Service Training: Managing Customer Service course will teach you real-world information and expertise from industry professionals and practitioners.<br> <br> This course is fully an online course; you can start your learning from anywhere in the world. All you need is just a smartphone, tablet, laptop or any other device with an internet connection.<br> <br> After successfully completing the course, you will gather all knowledge about this course, and you will get a recognition PDF certificate which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market. In short, the Title Course is the ideal course for advancing your career. So, what are you holding out for? Enrol the course now!<br> <br> <strong>Special Offer</strong> <ul> <li>Learner will get Free Certificate</li> <li>No Extra fees</li> <li>Lifetime Course Access</li> </ul> <strong>Why Choose the Customer Service Training ourse?</strong> <ul> <li>Developed by Qualified Professionals With Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <strong>Customer Service Management<br> <br> Course Curriculum<br> <br> Module 01: Six Critical Elements</strong> <ul> <li>Element One: A Customer Service Focus</li> <li>Element Two: Defined in Your Organisation</li> <li>Element Three: Given Life by the Employees</li> <li>Element Four: Problem Solving</li> <li>Element Five: Measure It</li> <li>Element Six: Reinforce It</li> </ul> <strong>Module 02: Understanding Leadership</strong> <ul> <li>About Leadership</li> <li>Understanding Your Comfort Zone</li> <li>Managing Performance</li> <li>Servant Leadership</li> <li>Onboarding and Orientation</li> </ul> <strong>Module 03: Five Practices of Leadership</strong> <ul> <li>Challenging, Inspiring and Enabling</li> <li>Modelling and Heart</li> </ul> <strong>Certification</strong><br> <br> By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. 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Call Center Agent Position (Baguio) at Neksjob. Please apply or share https://jobs.laimoon.com/jobs/externalview/44677693' $emailText = 'Hiring now! Call Center Agent Position (Baguio) at Neksjob. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/44677693' $sCompanyName = false $csaSearchKey = 'Call Center Agent Position (Baguio)' $jobDetails = 'تفاصيل الوظيفة' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/'include - APP/View/Jobs/externalview.ctp, line 214 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
الشركة المعلنة عن الوظيفة
Neksjob
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
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Customer Service Study 36588 درهممدة الدورة التدريبية: 2 Hours
-
Customer Service Management Course Line88 درهم
1,028 درهممدة الدورة التدريبية: Upto 2 Hours
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https://ph.jooble.org/external/-7016143977297471436?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=314cd3cfaf287b30e780f1620906c07d