Director of Onboarding Operations

دوام كامل في a Laimoon Verified Company في UAE
نُشرت يوم October 23, 2024

تفاصيل الوظيفة

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.As a Director of Onboarding Operations you will be responsible for:Ensure high levels of service are provided to both customers and internal stakeholders, maintaining and improving satisfaction and compliance standards.Develop, improve, and oversee compliance processes to ensure efficiency, accuracy, and adherence to regulatory requirements and operational needs.Monitor and enhance the overall quality of work within the onboarding group, ensuring consistency and compliance with internal standards and industry best practices.Act as the focal point for compliance Operations, Compliance and Business related escalations, addressing and resolving issues promptly and effectively.Represent the unit in relevant internal and external forums, advocating for the unit's needs and contributing to broader organizational discussions.Manage the unit's efficiency and ensure that goals and targets are met, aligning operations with strategic business objectives.RequirementsBachelor's degree in Business, Law, Finance, or a related field.At least 8 years experience in Compliance/Compliance Operations managementAt least 5years experience in managing managersPrevious experience in a fintech startup or a high-growth companyPrevious experience working with high-risk clients is a plusFluency in English with excellent verbal and written communication skills - MUSTGreat analytical skills and problem-solving attitudeGreat ability to multitask and strong organizational skillsWilling to work flexible hours with different time zonesSelf-motivated, fast learner, energetic, and driven individual with the ability to learn new skills and a can-do attitude

#J-18808-Ljbffr Management & Operations

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