Manager, Programs and Student Experience - Stern at NYUAD

دوام كامل في a Laimoon Verified Company في UAE

نُشرت يوم October 18, 2024

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Position Summary

UAE Nationals are encouraged to apply

NYU Abu Dhabi (NYUAD) seeks to appoint a Manager, Student Experience, to join the new Stern at NYUAD team. NYU Stern School of Business and NYU Abu Dhabi (NYUAD) have partnered to offer the Stern at NYUAD One-year Full-time MBA program. The launch of the program signifies a new era of advanced business education that will support the growth of knowledge-based economies in the region. It is a transformative educational opportunity for students from around the world that are looking to establish or further their careers in the MENA region.

The Manager will be a part of the larger Programs and Student Experience team. The Manager will assist the Associate Director of Student Experience and Advising in all aspects of student engagement and operations of the Stern at NYUAD one-year MBA program. Assist in the development of MBA student-focused programs that build community within each MBA cohort and provide students opportunities to engage the broader NYUAD and UAE community. Collaborate with other departments at Stern at NYUAD to develop and deliver shared programming that enhances student experience. Ensure smooth execution of all program operations, including securing classroom needs (space, technology, catering).

The Manager will work closely with colleagues in NYUAD Housing, Immigration, the Student Health Center, Campus Safety, Admissions, and others to coordinate access to housing, health insurance, visa support, and others. Provide administrative and logistical support to extra-curricular and class events on-site at NYUAD location. Support the development and delivery of new student orientation and onboarding.

Key Responsibilities:

Program Delivery

Assist the Associate Director in the delivery of all class modules

Provide administrative and operational support on all things related to program delivery, including class logistics and technology, student living (housing, health insurance, banking, visa and immigration arrangements), new student orientation, and various events throughout the year (i.e. kick off dinner, networking forums, cocktail receptions, info sessions, and guest speaker lectures)

Serve as a member of the Commencement planning team

Attend events to ensure high quality implementation

Respond to and resolve student issues in consultation with the Associate Director. Support planning for the Doing Business In (DBi) program in New York. Serve on Stern at NYUAD committees including student conduct committee

Support for Student Organizations

Provide administrative support to MBA student groups, student leadership, and student events. Identify opportunities and provide guidance on the design of co-curricular and extracurricular activities and events

Ensure student events are in compliance with Stern at NYUAD and NYUAD guidelines and policies

Assist students in securing external speakers and requesting space, catering, and other event planning. In consultation with the MBA students, create opportunities for families of students to engage with Stern at NYUAD and the larger NYUAD community

Expense Tracking

Track contracts and expenses related to catering, student employees, books and materials, and other program needs

Liaise with external vendors to resolve payment issues if they arise

Student Workers

Supervise student workers, including hiring, training, and evaluating performance

Feedback Processes

Implement the feedback process for the MBA program and prepare reports on student enrollment statistics and other data for both internal and external stakeholders

Events

Promote MBA events and services

Establish new approaches to implement changes and initiate new programs, as well as provide relationship development across activities and events

Required Education:

Bachelors Degree or equivalent

Required Experience:

2+ years in academic program management experience in higher education, or an equivalent combination of education and experience

Ability to effectively communicate verbally and in writing with individuals at all levels

Ability to interact professionally with students, tenured faculty, alumni, and senior administrators. Strong project management, detail orientation, customer service, and interpersonal skills. Knowledge of standard office software, including Microsoft Office programs (Excel, PowerPoint, etc.).

Preferred Education:

Masters Degree in Higher Education Administration or Business

Preferred Experience:

Knowledge of program and event coordination, and curriculum development

Must be well versed in quality data collection to ensure adequacy, accuracy, and legitimacy of data in Stern at NYU and NYUAD systems and be able to strictly follow data privacy and security procedures for data handling and analysis to ensure adherence to legal and institutional standards

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الصفحة الرئيسية الإمارات العربية المتحدة Manager, Programs and Student Experience - Stern at NYUAD

الصفحة الرئيسية الإمارات العربية المتحدة Manager, Programs and Student Experience - Stern at NYUAD

Manager, Programs and Student Experience - Stern at NYUAD

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

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