Specialist Rider Supply and Performance

دوام كامل في a Laimoon Verified Company في UAE
نُشرت يوم October 8, 2024

تفاصيل الوظيفة

Job Description

Role Summary

As a Specialist - Rider Supply & Performance, you will be responsible for the success of our MENA markets in attracting new heroes (that's what we call our riders) to our fleet and ensuring they fit our strategy and criteria and are ready to join in record speed.

You will develop reporting structure, perform ongoing and ad hoc analyses, derive insights and make recommendations, and ensure a performance and data-driven culture amongst the country teams in the region. You'll have the opportunity to work on a regional level across teams and countries, getting to know all that is going on in the organization and challenging teams on how they assess and improve their performance.

You will have a mentality of continuous improvement and strong analytical and interpersonal skills. You will enjoy working in a delivery-focused, agile startup environment. You must have the maturity to work independently on a day-to-day basis and have the wisdom to know when to collaborate, delegate, and/or escalate.

What's On Your Plate?

Provide the right tools to the local countries to meet the rider supply targets for MENA and constantly challenge them

Analyze performance to identify trends and patterns to help inform decision-making by uncovering potential opportunities

Help in driving the executions of the levers in case we are undersupplied/oversupplied while properly tracking the effectiveness of each lever

Ensure that riders utilize their actual hours effectively while optimizing on operational KPIs.

Understand the churn trend and their shift picking trend

Create monthly reports and presentations to communicate supply findings and recommendations to management

Participate in strategic and tactical planning discussions

Qualifications

Technical requirements

Bachelor's degree in Economics or similar

Experience in performance management or strategy development

Intermediate knowledge of SQL/Big Query

Proficiency in Microsoft and google sheets & google slides

Proficiency in data visualization and reporting tools including Tableau, Data studio, and Looker

Ability to analyze data and derive insights from comprehensive data reports

Experience in a fast-paced environment

Experience in project management & dealing with cross-functional teams is a plus

BI knowledge is a plus

Demonstrated traits

Understands data architecture and data models

Ability to grasp complex concepts and apply them to your work / to the business

Strong problem-solving abilities; extremely organized and process-driven

Track record of getting things done while managing a heavy workload effectively by setting priorities and managing expectations well

Thinking outside of the box to predict and prevent the upcoming issues

An individual contributor who can work in a fast-paced environment with a "make it happen" attitude

Good stakeholder management skills

Strong written and verbal English communication skills

#J-18808-Ljbffr Management & Operations

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