الصفحة الرئيسية الإمارات العربية المتحدة IT Service Desk Agent
الصفحة الرئيسية الإمارات العربية المتحدة IT Service Desk Agent
IT Service Desk Agent
تفاصيل الوظيفة
We're recruiting 'IT Service Desk Agent' for one of our clients based in Dubai, UAE.Job Description:In this role, we're looking for someone who is responsible for providing first line remote support for various technical areas like Desktop/Laptops, Virtual Desktops, Printers, MFPs, User account and access management, etc.Key Responsibilities:Serves as the first line of support to meet customer needs in Arabic and English.Responds to end user requests for IT assistance via phone, email, and web.Coordinates activities with bank's IT teams and/or external support teams to complete incident resolution or fulfill a service request.Identifies and escalates incidents and problems requiring urgent attention.Coordinates with Resolvers/Fulfillers, IT Service Providers, and vendors.Requirements:Education and Certifications: Graduate in Computer Science (Preferred) or Graduate in Science with a Diploma or Certification in IT.Experience: 5 years of experience in a related field.Must be bilingual in Arabic and English.ITIL Foundation Certification (preferred).
#J-18808-Ljbffr Other
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
الشركة المعلنة عن الوظيفة
Confidential
-
Microsoft Excel 2016 Study 365122 درهم
833 درهممدة الدورة التدريبية: Upto 10 Hours -
Microsoft Office Essentials London Institute of Business & Management73 درهم
771 درهممدة الدورة التدريبية: Upto 67 Hours -
10,898 درهممدة الدورة التدريبية: 12 Weeks Live virtual classroom
Similiar Jobs that might interest you
IT Cyber Security Team Lead
NES Fircroft... a IT Cyber Security Team Lead position Job Requirements: Degree in Engineering / Computer Science / Information Security ...
UAE - Dubai 21 hours ago
Service Planner I
Halliburton... to innovate, achieve, grow and lead. We attract and retain the ... more than making a living. It's finding a purpose. ...
UAE - Abu Dhabi 21 hours ago
Regional Logistics Coordinator
OceaneeringCompany Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy ...
UAE - Abu Dhabi 21 hours ago
RM Measurement Spec III
Weatherford... a leading global energy services ... environment, keeping it efficiently organized, ... by technician team are completed ...
UAE - Dubai 21 hours ago
Enterprise Applications Functional Specialist
NES Fircroft... of Information Technology (IT) ... completion. Team player ... securing visas and work permits, to providing market-leading ...
UAE - Dubai 21 hours ago
Entry Level Lab Technician - Chemistry
Halliburton... to innovate, achieve, grow and lead. We attract and retain the ... more than making a living. It's finding a purpose. This ...
UAE - Abu Dhabi 21 hours ago
... Dynamic Constraint Control as it applies to Advanced ... from securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
Mechanic Technician
NES Fircroft... site specific equipment, as it relates to company policy ... securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
Electronic Technician
NES Fircroft... in a team environment. Ability ... away from it. Communicates ... securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
... need, wherever and whenever it is needed. We offer ... from securing visas and work permits, to providing market-leading ...
UAE - Dubai 21 hours ago
... to HSE management and its associated requirements in a ... from securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
Fishing Tool Supervisor
NES Fircroft... taking energy forward - making it safer, cleaner and ... from securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
Hydraulic Unit Supervisor
PETROPLAN... associated activities to ensure it is in accordance with ... parts and yearly usage. Lead in troubleshooting of hydraulic ...
UAE - Dubai 21 hours ago
Senior Engineer Piping & Layout
NES Fircroft... of the team; Check all ... wherever and whenever it is needed. ... securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
Senior Engineer - Piping Flexibility
NES Fircroft... (Purchasing team); Develop ... and whenever it is needed ... securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
... in Dubai, but it may involve ... Reporting to the Lead PACO engineer the ... a project team, supporting the project team for ...
UAE - Dubai 21 hours ago
... need, wherever and whenever it is needed. We offer ... from securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
Pump Operator
NES... need, wherever and whenever it is needed. We offer ... from securing visas and work permits, to providing market-leading ...
UAE - Abu Dhabi 21 hours ago
Material Engineer
HUB Abu Dhabi UAE 9... inspection activities through all its phases, from preliminary ... to the construction/installation team to solve corrosion- ...
UAE - Abu Dhabi 21 hours ago
لماذا تقوم بالإبلاغ عن هذه الوظيفة؟
Job has expired لا يمكن عرض هذه الصفحةبدلًا من ذلك، يمكنك النقر على الرابط أدناه أو نسخ/لصق الرابط في متصفح الإنترنت الخاص بك.
https://en-ae.whatjobs.com/coopob__cpl___411_1426179__2112_13ea13c325f8294a4e87e34e3d2f17f9?utm_source=2112&utm_medium=feed&keyword=IT-Service-Desk&location=Dubai&geoID=3