Airport Support Lead - IT

دوام كامل في a Laimoon Verified Company في Saudi Arabia

نُشرت يوم August 27, 2024

تفاصيل الوظيفة

The Job Holder is responsible to lead and Supervise the end-to-end Application Support activities to ensure achieving high level of customer satisfaction and business continuity.• Policy, Processes, Procedures, and systems - Propose quality controls, standards, policies and procedures to improve the overall efficiency and effectiveness. - Lead the diagnosis of problems, Identify the root causes and develop and implement solutions to sustain the change.• Application Support - Liaise with GOPS/IT Departments for the business requirements gathering and analysing its feasibility. - Periodically review the access rights available to subordinates in the IT Distribution Team. - Ensure provision of technical support to GOPS team in install & Configure DCS in FLYNAS Stations . - Ensure provision of technical support to GOPS to maintain and configure all type B/A messages (MVT , BSM , PRL , PFS ,…etc). requirements. - Understanding of security messages how to configure them in DCS. • Team Lead - Provide technical guidance to the team, including mentoring and coaching analysts, conducting knowledge sharing sessions, and fostering a culture of innovation and continuous improvement.Skills6 years of overall experience in IT Function preferably in Application development and supportBachelor degree in Computer SciencesConsiderable knowledge of business theory, business processes and business operations.Related IT Technical Certifications

#J-18808-Ljbffr Technical Support & Administration

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