Clinic Operations Officer
تفاصيل الوظيفة
1. Responsible for the development andimplementation of agreed clinic operational strategy and reporting,which includes scheduling, rostering, policy development, liaisonwith supporting department and contractualservices2. Supervise and verify the timelyexecution of all tasks performed by medical administrator,receptionist, telephone operators and other assignedpersonnel3. Ensure provision of superiorcustomer services to all patients and visitors by the team in theunit assigned and be the second line of contact in resolving andreporting complaints as per ISO10002:2014 for customer satisfactionand complaint management guideline.4. Beresponsible to ensure team member's orientation,training, task assignment, task completion monitoring and manpowerplanning for annual leave or sick leave INT
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