Job Controller (Automotive Maintenance)

دوام كامل في a Laimoon Verified Company في Saudi Arabia
نُشرت يوم June 3, 2024

تفاصيل الوظيفة

JOB CONTROLLER (Automobile Maintenance)Responsibilities:Ensure efficient utilization of materials, equipment, and labor in the workshop to ensure that services and repairs are carried out to the highest quality standards.Monitor the progress of jobs in the workshop and promptly inform the service reception of any delays or issues.Implement and supervise the daily checklist for the workshop, ensuring adherence to 5S principles.Ensure fair allocation of jobs to technicians, mechanics, and supervisors, maintaining adequate staffing levels to achieve workshop objectives.Maximize the utilization of equipment and labor to achieve high productivity output.Develop strategies to improve productivity in alignment with the growth plan.Maintain a clean, well-organized, and aesthetically pleasing workshop to achieve the highest standards of workshop presentation.Collaborate closely with service department personnel to ensure the highest levels of customer satisfaction.Identify the training and development needs of workshop personnel in consultation with the process controller.Ensure the accurate and timely completion of technicians' daily service time records.Undertake all other tasks and responsibilities as requested by the process controller and technical manager.Prepare daily reports on technician efficiency, highlighting slow and fast performers.Identify employees not working in accordance with standard operating procedures (SOPs) and job descriptions and report them to management.Key Competencies:Strong organizational and time management skillsExcellent communication and interpersonal skillsAbility to prioritize and multitask effectivelyProblem-solving and critical thinking skillsLeadership and team management abilitiesKnowledge of workshop operations and maintenance proceduresUnderstanding of 5S principles for workspace organizationAbility to analyze data and identify areas for improvementAttention to detail and accuracy in record-keepingProficiency in reporting and documentationCustomer Service Focus:Approach every situation with a desire to understand and meet customer needsListen actively and communicate clearly and effectivelyBuild relationships with customers through every interactionTake responsibility for ensuring that all customer needs are metExperience:Proficient in computer skills, including Windows and spreadsheetsProven track record as a job controllerAt least two years of experience in an automotive workshop as a job controllerEducation:Bachelor's degree in automotive engineering, mechanical engineering, or a related technical field, or a diploma in automotive engineering

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