Reservation Agent

دوام كامل في a Laimoon Verified Company في Saudi Arabia

نُشرت يوم June 3, 2024

تفاصيل الوظيفة

Job DescriptionAs our next Reservation Agent, you will be:• Responsible for all reservations over the phone, by fax or internet, e-mail and handles all associated operations• Increases and optimises room sales in line with the brand and hotel's sales policy• In this role you ensure guests receive a warm welcome and assistance as requested in line with the Company standards.• Follows up the administration of reservations very thoroughly, making check-in operations easier for the front desk team.• Handles reservations by applying the various step-by-step processes defined by the brand.• Enters reservation details precisely and correctly.• Ensures that information is passed on to the people concerned.• Confirms the reservation; takes care over written communications.• Communicates and cooperates with the other hotel departments.Desired Candidate ProfileProfile:Qualifications• Guest focused personality is essential• Experience is an asset• Prior experience working with Opera or a related system• Strong interpersonal and problem solving abilities• Fluency in English, additional languages are a plusEducation:Diploma(Hotel Management)Gender:nmNationality:Any Nationality

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