الصفحة الرئيسية قطر Assistant Sales Manager- Delta City Center
الصفحة الرئيسية قطر Assistant Sales Manager- Delta City Center
Assistant Sales Manager- Delta City Center
تفاصيل الوظيفة
POSITION SUMMARY Contactappropriate individual or department (e.g., Sales, DataAdministration, Accounting) as necessary to resolve guest calls,requests, or problems. Use sales techniques that maximize revenuewhile maintaining existing guest loyalty to Marriott, includingup-selling. Determine and give complimentaries to guests as giftsfor their patronage (e.g., rewards points, show tickets, giftcertificates). Promote awareness of brand image internally andexternally. Process requests for redeeming Marriott Rewards points.Process all reservation requests, changes, and cancellationsreceived by phone, fax, or mail. Enter Marriott Rewards informationinto appropriate software when taking guest reservations. Answer,record and process all guest calls, requests, questions, orconcerns. Perform general office duties to support Sales &Marketing (e.g., filing, sending emails, typing, faxing). Assistmanagement in training and motivating employees; serve as a rolemodel. Follow all company policies and procedures; ensure uniformand personal appearance are clean and professional; maintainconfidentiality of proprietary information; protect company assets.Welcome and acknowledge all guests according to company standards;anticipate and address guests' service needs; thankguests with genuine appreciation. Speak with others using clear andprofessional language; prepare and review written documentsaccurately and completely; answer telephones using appropriateetiquette. Develop and maintain positive working relationships withothers; support team to reach common goals; listen and respondappropriately to the concerns of other employees. Monitor theperformance of others to ensure adherence to quality expectationsand standards. Read and visually verify information in a variety offormats. Move, lift, carry, push, pull, and place objects weighingless than or equal to 10 pounds without assistance. Perform otherreasonable job duties as requested by Supervisors. PREFERREDQUALIFICATIONS Education: High school diploma or G.E.D. equivalent.Related Work Experience: At least 2-years of related workexperience. Supervisory Experience: No supervisory experience.License or Certification: None Marriott International is an equalopportunity employer. We believe in hiring a diverse workforce andsustaining an inclusive, people-first culture. We are committed tonon-discrimination on any protected basis, such as disability andveteran status, or any other basis covered under applicable law.Delta Hotels provide a seamless travel experience that has beenthoughtfully designed with the essential needs of the modernfrequent traveler in mind. We flawlessly deliver the key essentialsguests need and we work hard to eliminate everything theydon't. At Delta Hotels by Marriott, we are always warm,wise and in control so our guests can focus on what'smost important. With a strong presence in Canada, the UnitedKingdom, and the United States, Delta Hotels by Marriott is rapidlyexpanding across markets all around the world. If you enjoydelivering purposeful service and focusing on the details thatmatter, we invite you to explore jobs at Delta Hotels by Marriott.In joining Delta Hotels, you join a portfolio of brands withMarriott International. Be where you can do your best work, beginyour purpose, belong to an amazing global team, and become thebest version of you
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الشركة المعلنة عن الوظيفة
Confidential
-
Basics of Customer Relationship Management MakePossible Solutions Ltd239 درهممدة الدورة التدريبية: 3 Hours
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Profitable Video Marketing Agency Course Central84 درهم
661 درهممدة الدورة التدريبية: Upto 3 Hours
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