CRM PROJECT MANAGER - Real Estate
تفاصيل الوظيفة
Job Title: CRM System Project Manager - Real Estate Location: Fully Remote/Europe-Based Client Position Overview: We are seeking a talented and experienced CRM Project Manager to spearhead the implementation of a CRM system tailored for our real estate operations. The successful candidate will lead the end-to-end implementation process, ensuring seamless integration and user adoption across our real estate division. Responsibilities:
- Project Planning and Management:
- Lead the planning and execution of the CRM system implementation project for the real estate division.
- Define project scope, objectives, and deliverables, and develop detailed project plans and timelines.
- Coordinate with internal stakeholders and external vendors to allocate resources and manage project dependencies.
- System Configuration and Customization:
- Configure and customize the CRM system to meet the unique needs and workflows of the real estate division.
- Design and implement custom fields, workflows, and automation rules to streamline processes and optimize user experience.
- Integrate the CRM system with other real estate software and tools, such as property management systems and listing platforms.
- Data Migration and Quality Assurance:
- Lead data migration efforts, ensuring accurate and seamless transfer of data from legacy systems to the CRM system.
- Develop data migration strategies and scripts, and conduct data mapping and cleansing activities to maintain data integrity.
- Perform quality assurance checks to validate data accuracy and completeness post-migration.
- User Training and Adoption:
- Conduct training sessions and workshops to educate users on system functionalities, best practices, and reporting capabilities.
- Provide ongoing support and assistance to users, addressing questions, concerns, and system-related issues.
- System Optimization and Continuous Improvement:
- Monitor system performance and user feedback to identify opportunities for optimization and enhancement.
- Work closely with stakeholders to gather requirements and prioritize system enhancements and updates.
- Implement configuration changes and enhancements to address evolving business needs and improve user productivity.
- Proven experience in CRM system implementation and administration, preferably in the real estate industry.
- Proven track record of successfully leading CRM system implementation projects from initiation to completion.
- Strong technical skills, including system configuration, customization, and integration.
- Excellent project management, communication, and interpersonal skills.
- Ability to collaborate effectively with real estate agents, brokers, and internal stakeholders.
- Familiarity with real estate software and tools, such as property management systems and listing platforms, is preferred.
- Work from home
- Weekly pay
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