Reception Team Leader - Doha Education City

دوام كامل في a Laimoon Verified Company في Qatar

نُشرت يوم April 26, 2024

تفاصيل الوظيفة

Creating a warmwelcoming experience building a great rapport with repeat customersensuring you and the team follow check in and check out brandstandards andprocedures.Answertelephone calls promptly and clearly in a polite and helpfulmanner.Ensurethat guest feedback and any escalations are managedeffectively.Ensurethat payments are dealt with according to the company s cashhandling procedures and that shifts are effectively closed andsuccessfully handed over to the nextshift.Manageand update all reservations and requests throughOpera.Setup train the team and implement the front office procedures andpractices.Builda good rapport with guests and resolve any issues quickly tomaintain high quality customerservice.Keepabreast of all promotions room prices activities and events in thesurrounding area to give accurate information toguests.Identifycorporate leads and driving online namementions.RequirementsApassion for great customerserviceAdvancedEnglishlanguage.Flexibleagile and able to work underpressure.Proactiveand excellent organizationalskills.Abilityto work and lead ateamCustomerorientedapproachAttentiontodetailExperienceYouwill be likely to have a minimum of 1year experience leading areception team of a brandedhotel.Knowledgeof Opera(PMS)ComputerLiterate Microsoft OfficeBenefitsWeoffer a competitive salary package medical insurance which includesdental air tickets and hours which offer you a work lifebalance. Along with this we have manyexamples of how those that work with us have grown and developedtheir career throughout our company. So if you are committed anddriven and want to develop into other areas then we will supportyou to do this. At Premier Inn we know theimportance of creating a culture which brings the experience tolife for both our customers and our team and this is supported bystrong company values. We employ people that not only believe inour values but also have the passion to live and breathe them andalways put the customer in the heart of everything wedo. We want Premier Inn to be a place wherepeople s skills and careers grow as fast as we do. A place whereeveryone has the opportunities to develop and achieve their dreams.We put emphasis on a promote from within culture and continuouslystrive to create a supportive and engaging environment in which ourteam can thrive and deliver. If this soundslike you and you are ready to work in an environment that valuesyour work and rewards you fairly then please click on the"Im interested" button and join theteam! A passion for greatcustomer service Advanced English language. Flexible, agile andable to work under pressure. Proactive and excellent organizationalskills. Ability to work and lead a teamCustomer-oriented approachAttention to detail Experience You will be likely to have a minimumof 1year experience leading a reception team of a branded hotel.Knowledge of Opera (PMS) Computer Literate MicrosoftOffice

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Reception Team Leader - Doha Education City

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الصفحة الرئيسية قطر Reception Team Leader - Doha Education City

الصفحة الرئيسية قطر Reception Team Leader - Doha Education City

Reception Team Leader - Doha Education City

تفاصيل الوظيفة

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الشركة المعلنة عن الوظيفة

Confidential

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