الصفحة الرئيسية الفلبين Accounts Receivable (Supplier Credits) Team Lead
الصفحة الرئيسية الفلبين Accounts Receivable (Supplier Credits) Team Lead
Accounts Receivable (Supplier Credits) Team Lead
تفاصيل الوظيفة
Accounts Receivable/Credit Control (Accounting) The Accounts Receivable (Supplier Credits) Team Lead is responsible for the daily management of the Manila supplier credits team including performance management and adherence to quality work & deadlines. The role will conduct regular coaching sessions for the supplier credits team to continually develop knowledge and skill sets RESPONSIBILITIES
- Daily management of the Manila supplier credits team including performance management and adherence to quality work & deadlines
- Regular coaching sessions for the supplier credits team to continually develop knowledge and skill sets
- Training new starters and assisting with the onboarding process
- Ensuring the supplier credits team workload is managed efficiently
- Leading an effective program of continuous improvement, ensuring clear communication and alignment between departments including buying, customer care, operations, and finance
- Ensuring compliance with terms, policies and procedures
- KPI Reporting to the head office
- Ad Hoc duties as required by management
- At least 2 years’ experience as a team lead ideally in a BPO and e-commerce environment
- At least 2 years’ experience in onboarding and training
- Strong organisational skills and ability to prioritise workload to meet tight deadlines in a fast-paced and dynamic work environment
- Intermediate level MS Word and Excel
- Knowledge in finance, business or accounting would also be beneficial for this role
- Must be a fast-learner who could easily study and understand the team’s training materials
- Must have a sociable personality who is able to jive with a “young” team and is patient in helping both the new and old members of the team
- Must be good with directions and is capable of bringing out the team’s potentials
- Must have excellent written and verbal English communication skills
- Must be willing to work in an early morning shift
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The role will conduct regular coaching sessions for the supplier credits team to continually develop knowledge and skill sets </p><p><b> RESPONSIBILITIES </b></p><ul><li> Daily management of the Manila supplier credits team including performance management and adherence to quality work & deadlines </li><li> Regular coaching sessions for the supplier credits team to continually develop knowledge and skill sets </li><li> Training new starters and assisting with the onboarding process </li><li> Ensuring the supplier credits team workload is managed efficiently </li><li> Leading an effective program of continuous improvement, ensuring clear communication and alignment between departments including buying, customer care, operations, and finance </li><li> Ensuring compliance with terms, policies and procedures </li><li> KPI Reporting to the head office </li><li> Ad Hoc duties as required by management </li></ul><p><b> QUALIFICATIONS </b></p><ul><li> At least 2 years’ experience as a team lead ideally in a BPO and e-commerce environment </li><li> At least 2 years’ experience in onboarding and training </li><li> Strong organisational skills and ability to prioritise workload to meet tight deadlines in a fast-paced and dynamic work environment </li><li> Intermediate level MS Word and Excel </li><li> Knowledge in finance, business or accounting would also be beneficial for this role </li><li> Must be a fast-learner who could easily study and understand the team’s training materials </li><li> Must have a sociable personality who is able to jive with a “young” team and is patient in helping both the new and old members of the team </li><li> Must be good with directions and is capable of bringing out the team’s potentials </li><li> Must have excellent written and verbal English communication skills </li><li> Must be willing to work in an <b> early morning shift </b></li></ul> Your application will include the following questions: <p> What's your expected monthly basic salary? 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الشركة المعلنة عن الوظيفة
Diversify Offshore Staffing Solutions
Diversify Offshore Staffing Solutions is an Australian owned company, working with small, medium and large businesses in Australia, the US, Canada and New Zealand to provide access to digitally-empowered global workforces in the Philippines.
We were born of a desire to empower organisations through cost effective, sustainable workforce solutions. We know that businesses who capitalise on a strategic offshoring solution are better equipped to scale up their businesses, expand their capabilities, engage talent they may not have had access to before and to allow local employees to focus on growth related activities.
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