الصفحة الرئيسية قطر الدوحة Billeting Manager
Billeting Manager
دوام كامل
في Chalhoub Group في
Doha, Qatar
Billeting Manager دوام كامل في Chalhoub Group في Doha, Qatar
ويبرز العمل
نُشرت يوم February 20, 2024- خلفية مهنية في
تفاصيل الوظيفة
Principal Accountabilities
•Serve as primary liaison between customer and company to determine customer’s billeting needs and priorities, communicate protocol to staff regarding customer lodging assignments, and resolve issues
•Manage temporary or permanent living quarters at multiple LSAs for client and other civilian contractors in accordance with contract requirements and company objectives
•Oversee staff and activities to ensure proper maintenance and adherence to safety and cleanliness standards
•Maintain and report on accurate, current, vacancy/occupancy rates
•Ensure courteous customer service, timely resolution of service orders, and accountability of sufficient supplies for all locations
•Conduct and review regular customer surveys to obtain feedback on customer satisfaction and quality of services
•Maintain knowledge of relevant equipment, policies, and procedures, and provide training to develop staff
•Manage personnel actions including, but not limited to, hiring, performance appraisals, coaching, promotions, etc.
•Perform other duties as assigned
Knowledge & Skills
•Proficient in Microsoft Office software
•Fluent in reading, writing, speaking, and understanding English to write or correctly interpret documents, understand customer requests, speak effectively to groups of customers or employees, etc.
•Advanced ability to organize, multi-task, problem-solve, and deal with a variety of issues in a courteous, professional manner
•Working knowledge of relevant safety standards and principles/processes for providing customer service
•Basic understanding of military customs and courtesies to interact effectively with customers
•Effective and team-oriented communication, interpersonal, and leadership skills
الشركة المعلنة عن الوظيفة
Chalhoub Group
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الشركة المعلنة عن الوظيفة
Chalhoub Group
-
Customer Service Skills John Academy89 ريال قطري
910 ريال قطريمدة الدورة التدريبية: 2 Hours -
Customer Service Management Course Line86 ريال قطري
1,019 ريال قطريمدة الدورة التدريبية: Upto 2 Hours
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