Software Support Officer

Key Responsibilities:

• Respond promptly to user queries and provide effective solutions.
• Manage and oversee ERP systems to ensure optimal functionality.
• Troubleshoot software issues and ensure timely resolution.
• Maintain documentation of queries and solutions for future reference.

• Bachelor's Degree in Computer Science, IT, or a related field from a reputable university.
• Minimum of 2 years of experience in software support or ERP management.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work effectively under pressure and meet deadlines.