Software Support Officer
Full time
at Unique Group of Institutions
in
Pakistan
Posted on February 6, 2025
Job details
Key Responsibilities:
- Respond promptly to user queries and provide effective solutions.
- Manage and oversee ERP systems to ensure optimal functionality.
- Troubleshoot software issues and ensure timely resolution.
- Maintain documentation of queries and solutions for future reference.
- Bachelor's Degree in Computer Science, IT, or a related field from a reputable university.
- Minimum of 2 years of experience in software support or ERP management.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Ability to work effectively under pressure and meet deadlines.
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