Group Conference & Events Sales Executive
تفاصيل الوظيفة
About Us Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted and ridiculously personal. Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people's lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests. We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. About Kimpton Riyadh Located in King Abdullah Financial District which is set in the heart of the Saudi capital, 22-kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand's playful energy, infectious personality, and unique design style to this LEED certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues and iconic luxury residences. The hotel welcomes guests to experience its 212 guest rooms and suites and to enjoy its unique dining options. Position Overview An Executive Assistant to the General Manager plays a crucial role in supporting the General Manager and ensuring smooth operations. Here are the typical day-to-day activities for this position:
- Client Interaction: Handling guest and client inquiries efficiently and courteously, ensuring all requests and complaints are addressed promptly.
- Sales and Marketing: Developing and attracting meeting and event business to achieve hotel targets. This includes promoting hotel facilities to new and existing clients, and implementing sales strategies.
- Event Coordination: Coordinating all details for events, including food and beverage, IT/AV equipment, entertainment, and themes. Ensuring all client requirements are met and exceeded.
- Follow-Up: Following up on all inquiries, preparing proposals, and facilitating show rounds for potential clients to showcase the hotel's facilities.
- Team Collaboration: Working closely with related operational departments to ensure guest requests and expectations are met. Promoting teamwork and quality service through daily communication and coordination.
- Administrative Duties: Performing general office duties to support sales and marketing, such as filing, sending emails, and typing. Maintaining records and managing reservations.
- Customer Service: Demonstrating a high level of knowledge to enhance the guest experience, being attentive to guests, and promptly fulfilling their requests.
- Compliance and Standards: Ensuring compliance with hotel rules and regulations, grooming and uniform standards, and health, safety, and security policies.
- Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
- Two to Three years prior tenure in a similar role
- International luxury hotel chain background
- GCC exposure
- English Fluency is required
- Arabic Fluency is preferred
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