Hospitality Director - Kuwait City - Internationalhospital Kw

Job Summary

We seek a seasoned Hospitality Director to lead our hospitality operations. This key role demands exceptional leadership and service delivery, maintaining the highest standards of hospitality.

About the Position

The successful candidate will oversee all aspects of hospitality operations, ensuring seamless execution and efficiency. This involves managing staff, maintaining facilities, and cultivating a service culture that prioritizes customer satisfaction. This role requires strong leadership abilities, excellent communication skills, and a passion for delivering outstanding customer experiences. If you have a proven track record in hospitality management and are seeking a challenging opportunity, we encourage you to apply.

Key Responsibilities

1. Maintain alignment between staff hospitality practices and quality, health, and safety procedures.
2. Serve as a liaison to coordinate hospitality departments and optimize guest/patient experience, addressing customer concerns.
3. Plan work schedules and delegate tasks as necessary.
4. Ensure timely resolution of patient requests and concerns to maintain high guest satisfaction levels.
5. Manage department budgets and financial plans, controlling expenditures.

Requirements

1. Bachelor's degree or higher in Hospitality Management.
2. At least 5 years' experience directly related to the duties specified.
3. Fluent English proficiency in both spoken and written forms.
4. Tolerance for ambiguity and patience.

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