Learning Associate
دوام كامل
في Amazon
في
UAE
نُشرت يوم January 21, 2025
تفاصيل الوظيفة
Roles and Responsibilities
- Willing to work flexible schedules/shifts
- Act as a supervisor for Instructors and Peer Trainers with new hires
- Deliver Instructor training, observation, and coaching to the AMET standard
- Ensure training records are kept up to date through the console
- Ensure AMET training materials are kept and delivered against AMET standard and provide a positive learning experience
- Use and analyze data on a daily basis to improve NH learning experience
- Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
- All tests/audits are completed and responses are tracked
- Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
- Work with operations on a skill matrix to highlight gaps for critical role training
- Support operations with the delivery of critical role training
- Improve processes from gathering feedback and analyzing data
- Support the recruitment of Instructors and Peer Trainers
- Attend meetings when required and provide information required
- Work in partnership with the agency managers to improve new hire performance
- Support AMET level projects with feedback and improvements
- 1+ years of Microsoft Office products and applications experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- High school or equivalent
Desired Candidate Profile
Instructional Design- Knowledge of instructional design principles to create effective and engaging training programs.
- Familiarity with learning methodologies, such as ADDIE (Analyze, Design, Develop, Implement, Evaluate) , and tools like Articulate or Adobe Captivate for eLearning development.
- Strong verbal and written communication skills to deliver content clearly and interact effectively with employees.
- Ability to present information engagingly during training sessions or workshops.
- Ability to manage multiple training projects simultaneously, ensuring they are completed on time and within budget.
- Organizational skills to coordinate logistics for training events, including scheduling, materials preparation, and venue arrangements.
- Ability to assess employees' learning needs and evaluate the effectiveness of training programs.
- Experience with creating surveys, tests, and other tools to evaluate training outcomes and determine areas for improvement.
- Familiarity with learning management systems (LMS) such as Moodle , TalentLMS , or Cornerstone to deliver training content and track progress.
- Knowledge of eLearning platforms and how to integrate technology into the learning experience.
- Ability to create training materials, including presentations, manuals, handouts, and videos.
- Skills in adapting content for different learning styles and using various media (e.g., videos, infographics, interactive content) to enhance the learning experience.
- Ability to work effectively with internal stakeholders, including department heads, HR, and subject matter experts (SMEs) to identify training needs and design relevant content.
- Collaborative approach to support the overall learning and development strategy within the organization.
- Ability to identify challenges in training programs and find innovative solutions to overcome barriers to learning.
- Skills in troubleshooting technical issues related to training delivery or learning management systems.
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