تفاصيل الوظيفة
23 July, 2024 Job Type: Full time
DUTIES & RESPONSIBILITIES
- Develops/modifies approved new/current HMIS modules with the aim of solving business problems or automating business processes to improve controls and operational efficiency.
- Assists in the development of interfaces between HMIS and ERP and provides ongoing support.
- Coordinates with Team Lead and IT manager to resolve issues related to Oracle HMIS systems and provides support for HMIS.
- Analyzes user requests for changes or enhancements to existing software, proposes architecture and design solutions for discussion with Manager-IT.
- Maintains accurate quality control documentation and prepares project progress reports.
- Attends telephonic inquiries for assistance with the system. Diagnoses and troubleshoots day-to-day problems faced by end users; analyzes and recommends ‘fixes’ to solve reported problems.
- Attends to end-users in person, as required, for identification of issues and provides solutions to minor problems in minimum possible time.
- Makes presentations or demonstrates software solutions to operational users.
- Provides training to end users in the usage of new, enhanced or modified software/systems.
- Interacts with users through various phases of design, development, implementation & maintenance.
- Maintains daily work progress and time spent on various activities on the assigned project through project charter ID.
- Maintains appropriate Helpdesk records, reports, and files on the update and deletion of data.
- Participates in the review and update of Policies and Procedures manuals.
- Attends departmental and committee meetings as required.
- Performs such other duties as may be assigned.
JOB REQUIREMENTS
EDUCATION: Bachelor’s Degree/Diploma in Computer Science/Programming or related field. Software development certification in Oracle/Java is desired. EXPERIENCE: Preferably 5 years’ experience in IT with at least 4 years’ experience in Oracle/Java Developer environment. OTHER SKILLS: Technical Skills: Knowledge of methodologies to record user requirements. Proficiency in technical documentation and software design skills. Understanding and knowledge of healthcare business and operations. Administrative Skills: Good analytical and problem-solving skills; ability to work under pressure and attention to detail. Business analysis and requirement gathering skills. Soft Skills: Good communication and interpersonal skills. Computer Skills: Oracle Development Tools - Forms 6i and Reports 6i, Oracle PL/SQL, Oracle JDeveloper, ability to upgrade to 10g/11g is preferred. Language Skills: Good in written and spoken English.PHYSICAL & WORKING CONDITIONS
Normally works in an air-conditioned office, in neat and pleasant surroundings. May involve long periods of sitting; extensive use of computers, prolonged working in front of a computer screen; intermittently twists to reach equipment or supplies surrounding the desk. Occasionally stands and walks short distances; bends, stoops, and reaches to perform routine job tasks. Involves working under pressure to meet deadlines. Job Category: Support Functions #J-18808-LjbffrApply safely
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