الصفحة الرئيسية الإمارات العربية المتحدة Host/Hostess (Russian Speaker) at Crowne Plaza Dubai Marina Hotel

الصفحة الرئيسية الإمارات العربية المتحدة Host/Hostess (Russian Speaker) at Crowne Plaza Dubai Marina Hotel

Host/Hostess (Russian Speaker) at Crowne Plaza Dubai Marina Hotel

دوام كامل في InterContinental Hotels Group في UAE
نُشرت يوم January 6, 2025

تفاصيل الوظيفة

Host/Hostess (Russian Speaker) at Crowne Plaza Dubai Marina Hotel

Hotel Brand: Crowne Plaza Hotels & Resorts Location: United Arab Emirates, Dubai What's your passion? Whether you're into dancing, diving, or dominoes, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love. The Crowne Plaza Dubai Marina is the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meter hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality. We are currently recruiting for a full-time Hostess to join our enthusiastic team at Crowne Plaza Dubai Marina. As a Host/Hostess, you must present a positive first impression, friendliness, excellent service, and high standards. Greet the Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table, and bid Guests farewell as they leave. Your role will include key responsibilities such as:
  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name.
  • Use visual cues to seat Guests in either the bar or dining area depending on their preference.
  • Inform Guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
  • Answer incoming calls to the restaurant and provide appropriate service.
  • Manage the flow of Guests into the Dining and Bar areas; provide accurate wait times to incoming Guests if appropriate.
  • Must be able to carry natural conversation with Guests without sounding scripted or intrusive and attend to special Guest needs and requests.
  • Be observant to Guests' needs throughout the dining experience to ensure they receive high-quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
  • Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
  • Contribute to team effort by accomplishing related results as needed.
Ideally, you'll have a minimum of 2 years’ experience in a similar role in a four or five-star hotel or comparable industry, the ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills, along with being quality-oriented with a focus on details, high performance standards, able to multi-task & meet deadlines, and technical proficiency in related software preferable. At IHG, we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies. We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone. We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. #J-18808-Ljbffr

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